Jump to content
Sign in to follow this  
Thriss

TT Floe Riing 360 Premium Edition AIO RMA

Recommended Posts

Good afternoon,

After having recently purchased new and installed this item, I am unable to see the fan controller via the software. I have done extensive research and ensured everything is plugged in properly however I am reading that it may be an issue with the controller port size and or usb cables included? I have attempted the many solutions posted online to no avail. My system is detailed below, please let me know if this needs a new fan controller or something else? Any information concerning this matter is greatly appreciated, thank you.

 

i7 7700k

asus tuf mark 1 z270

trident z rgb 3200

asus rog strix gtx 1080 ti

thermaltake grandpower rgb 850w

Share this post


Link to post
Share on other sites

Same problem with me, but on a x299 board - Rampage VI Apex

I've tried unplugging and replugging both the USB and power cables while the computer was on, no luck in getting the fan controller recognized.

Share this post


Link to post
Share on other sites

More so than the RGB I am concerned about not being able to control the speed of the fans,  this thing is running on a quiet mode or something as it is very silent though spinning even though software does not detect and or change settings. Please help

Share this post


Link to post
Share on other sites

i moved it to a different USB2.0 header on the motherboard and it's working now.

it's strange because the header it was on definitely works, i have something else in there now. oh well.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Sign in to follow this  

×