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Thermaltake Avago 5050 low polling rate

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Just got the Avago 5050 for Christmas as part of the 4 in 1 set "The Big Red Box" and the polling rate is too low to play games with. It says it has a 1000hz polling rate however when I test it it's between 50 and 200 which is way lower than advertised. Is there some software or something that I'm missing? Thanks

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