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qlooney

Riing Plus Controller stop working

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Hello,

Apparently a lot of people are having trouble with the riing plus, but mine is a bit weird though

I was having the same problem regarding the riing plus controller compatibility with ryzen. Contacted the local distributor and they sent me the new controller which is compatible and it did work. So I thought everything was solved, but not quite ...

The next day, when I turned my pc on, the riing software gave a warning that no controller found with error code H_0x0001. I tried to unplug the cable and reconnect everything and restarted the pc but it still gave me the same error. I tried the detecting application that the distributor sent me previously, and it said 'no devices found!'

Did my (new) controller just died? :mellow:

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Hi,

Seems like that is possible. You have seen it work and know how to connect it, you either have a loose connection somewhere or wires when they got pushed back into the case causes something. Make sure you dont have any weird setting for the USB headers to reduce power (New MB have this now).

Maybe a windows update or something, hard to say, but it is working i know that much ^^

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Hi,

it's now working (again), and to be honest I haven't done anything special since the last time it said no devices found. All I did was turn off the pc (because I had to go out) and when I came back, turned the pc on and ... it's running normally. Still don't know what happened though, but at least it is working now. :lol:

 

And just a quick question: why do TT still uses molex connector for the riing plus? :unsure:

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22 hours ago, qlooney said:

Hi,

it's now working (again), and to be honest I haven't done anything special since the last time it said no devices found. All I did was turn off the pc (because I had to go out) and when I came back, turned the pc on and ... it's running normally. Still don't know what happened though, but at least it is working now. :lol:

 

And just a quick question: why do TT still uses molex connector for the riing plus? :unsure:

Hi,

Great to hear, hopefully you are solid now on the fans. As for the molex connection, it secures more than SATA can lock wise and we are looking into other options going forward following the trends of PSU connections. When you consider the fan power + the RGB LED power it is more than your typical fan with the added features you get, 12V and 5V are used for these operations. It also saves the hassle of having 2 separate wires off the fan and requiring the fans to be also connected to the MB like some of our competitors.

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