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Riing Plus 6 fans setup

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So I got 2 kits of 3 riing plus fans. Conected 5 fans in the first controller, the micro usb on the same controller and the usb on the motherboard. Connceted the last fan on the second controller and linked the two controllers, also switched the first DIP switch up, on the second controller (to be recognized as controller 2). Started the software but it doesn't recognize the second controller, so I can't set the lighting effects of the fan on the second controller to be the same as the fans on the first controller. Any ideas on what's wrong here?

 

riing.jpg

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Hi,

make sure the connection is secured into the controller. If you are using the link cable, try using the other cable from the Y cable that goes to the header. If both of them are not showing detection (Since you got the dip switch setup right) try using just controller #2 only and see if it works by itself.

Could be bad controller or just a loose connection. Also, when you have the system on, unplug the power to the 2nd controller and reconnect it and see if it just shows up.

If it does, check your bios setting for any power save features the MB offers in the bios and disable them.

contact us here for warranty if you need to swap the controller:

http://www.thermaltake.com/corporate.aspx?t=4

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On ‎1‎/‎19‎/‎2018 at 12:09 PM, ThermalMike said:

Hi,

make sure the connection is secured into the controller. If you are using the link cable, try using the other cable from the Y cable that goes to the header. If both of them are not showing detection (Since you got the dip switch setup right) try using just controller #2 only and see if it works by itself.

Could be bad controller or just a loose connection. Also, when you have the system on, unplug the power to the 2nd controller and reconnect it and see if it just shows up.

If it does, check your bios setting for any power save features the MB offers in the bios and disable them.

contact us here for warranty if you need to swap the controller:

http://www.thermaltake.com/corporate.aspx?t=4

I too am having the same issue. I have followed the steps you have suggested and even swapped the Y cable connector linking the two controllers.

 

I have 9 riing plus 12 fans, the the floe aio all connected to 2 controllers (5 on each). and I can only get one controller to be recognized at a time, either 1 or 2 depending which is connected to a certain end of the Y cable. see on either cord I use, only one end will register being connected to a controller. this is frustrating in itself. 

I have a ryzen system

ryzen 7 1700x

asus rog crosshair vi extreme. 

I'm a huge fan of these fans and thermaltake in general, but these fans are driving me nuts lately trying to get them all synchronized. 

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