chevron8669 Posted January 13, 2018 Report Share Posted January 13, 2018 Hey guys just today I got 5 of the Riiing Plus 12 Premium Edition Fans installed and all the fans work and run the default lightning and the software detects the fans and shows their temp etc but it also gives the Could Not Find Fan Controller, please check the Fan Controller is connected (Error Code:H_0x0001) message and I can not control the fans in any way with that up. My system specs are as follows. Windows 7 Pro 64bit Intel Core i7 3770K Corsair Vengeance Pro CMY32GX3M4A1600C9R 32GB (4x8GB) DDR3 ASRock Z77 PRO4-M Motherboard GTX960 4GB Would I need to request a controller replacement like I have read others have done or is there any way I can fix this? because like I said it all the fans work and are detected it's just I get that error in the software. I have downloaded the latest version of Riing Plus RGB Tt Premium Edition V1.1.4 Any help greatly appreciated. Edit - Ok I solved the above issue (turns out the USB was just loose but now I have another with sound mode. when ever i go to either of the 3 sound control options on any of the fans it gives me a message saying "the audio source output could not be received, Please check the audio source output whether is occupied" not sure how to solve this one any ideas? Quote Link to comment Share on other sites More sharing options...
ThermalMike Posted January 19, 2018 Report Share Posted January 19, 2018 Hi, Glad to hear you got some issues resolved, the sound should not be to bad to resolve either. For the sound modes to work, you need to have sound drivers installed, when you get that error there is something going wrong with the detection of the audio based on the device selected and the driver related to it. Try updating your sound drivers as well to see if that resolves or reinstall the Riing software to see if that helps as well. Quote Link to comment Share on other sites More sharing options...
Regan Rochford Posted December 10, 2019 Report Share Posted December 10, 2019 On 1/13/2018 at 1:17 AM, chevron8669 said: Hey guys just today I got 5 of the Riiing Plus 12 Premium Edition Fans installed and all the fans work and run the default lightning and the software detects the fans and shows their temp etc but it also gives the Could Not Find Fan Controller, please check the Fan Controller is connected (Error Code:H_0x0001) message and I can not control the fans in any way with that up. My system specs are as follows. Windows 7 Pro 64bit Intel Core i7 3770K Corsair Vengeance Pro CMY32GX3M4A1600C9R 32GB (4x8GB) DDR3 ASRock Z77 PRO4-M Motherboard GTX960 4GB Would I need to request a controller replacement like I have read others have done or is there any way I can fix this? because like I said it all the fans work and are detected it's just I get that error in the software. I have downloaded the latest version of Riing Plus RGB Tt Premium Edition V1.1.4 Any help greatly appreciated. Edit - Ok I solved the above issue (turns out the USB was just loose but now I have another with sound mode. when ever i go to either of the 3 sound control options on any of the fans it gives me a message saying "the audio source output could not be received, Please check the audio source output whether is occupied" not sure how to solve this one any ideas? this is actually easy to fix... at the bottom on you sound controller select the desired output for your sound Ex.. when im playing music and I want my fans to match the music I use my Optical speaker connection set it to that then restart the TT plus software and it will work when im playing games I switch the sound to my headset then restart the software and it works great... Quote Link to comment Share on other sites More sharing options...
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