phil2940 Posted November 3, 2015 Report Share Posted November 3, 2015 HI, I just received my Ttesport Volos ( replacing my black element or macro works perfectly). The problem is that my volos no macro will work. have you written information or video to explain the use of the software volos and more particularly the creation of macro setting correctly... ?? is it possible to have a contact in France ??? Best regards phil Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted November 4, 2015 Report Share Posted November 4, 2015 Hi, you can contact our customer support at support@thermaltake.de Quote Link to comment Share on other sites More sharing options...
phil2940 Posted November 4, 2015 Author Report Share Posted November 4, 2015 thank you Quote Link to comment Share on other sites More sharing options...
phil2940 Posted November 4, 2015 Author Report Share Posted November 4, 2015 i find the problem when i instal the software, the firmware was automaticly dowload and i don t install the VOLOS_FIRMWARE_UPDATE_V1.4.8 After instal the VOLOS_FIRMWARE_UPDATE_V1.4.8 macro setting function Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted November 4, 2015 Report Share Posted November 4, 2015 So can you use the software now? Quote Link to comment Share on other sites More sharing options...
phil2940 Posted November 4, 2015 Author Report Share Posted November 4, 2015 Yes, the macro setting function normaly since i instal VOLOS_FIRMWARE_UPDATE_V1.4.8 and macro function. The software function not really normaly. After creat some macro, when i clic on apply or ok on the first page, i lose sometime the performance DPI who all comeback at 0 and the cursor with the volos can't move. I must instal a 2nd mouse (black element) for creat new performance and up dpi and apply. Now , all run , i don t touch nothing cordialy phil Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted November 4, 2015 Report Share Posted November 4, 2015 Great! Send us another message if you have any other questions. Quote Link to comment Share on other sites More sharing options...
phil2940 Posted November 9, 2015 Author Report Share Posted November 9, 2015 M, After a few days of use I come to you because I still noted some problems.Unable to block the profile button, sometimes I click on it in game: I click again to return on my profile 1 but sometime the macro setting are lost or the DPI settings return to zero, forcing me to re install a second mouse to re adjust the DPI settings again. I ve also noted that before clicking Apply or OK on the main page to validate the macro and profile, it was always open dpi, apply the values if it returned to zero 1)How to properly and definitely saved the macro and DPI settings for each profile .. ??? 2) could you explain to me the fonction " LINK THE PROGRAM"...??? Nota Bene : OS: Windows 8.1 64bits Best regards Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted November 9, 2015 Report Share Posted November 9, 2015 We always suggest you to click APPLY first then click OK. As for the program, you can set a function to launch a program when you press that customized button Quote Link to comment Share on other sites More sharing options...
phil2940 Posted November 10, 2015 Author Report Share Posted November 10, 2015 One final suggestion on the button that blocks the macro near the sensor. I think that it should rather blocked the profile's button in the Volos mouse configuration Best regards Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted November 11, 2015 Report Share Posted November 11, 2015 Thanks for the suggestion phil Quote Link to comment Share on other sites More sharing options...
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