mdt002 Posted November 6, 2014 Report Share Posted November 6, 2014 Hi all, I've just pulled my mouse out of my bag and noticed that the T9 button (the one that decreases the sensitivity by default) has been busted and is now inside of the mouse (see attached photo). I think if I could open up the case, I could just pop the button back into place, but I don't have any idea how to open it. Even if the button will never work again, I'd still like it to be in the right place so I don't have a hole in the top of the mouse. Thanks for your help Quote Link to comment Share on other sites More sharing options...
Tt Dhony Posted November 6, 2014 Report Share Posted November 6, 2014 Hello mdt002, How long have you had the mouse before this incident? Our Ttesports mouse's are covered by a 2 year warranty. If you are within that warranty period, you can file for an RMA to have your unit replaced. Please advise which region you are located, so I can further assist you. Quote Link to comment Share on other sites More sharing options...
Guest Tt Paul Posted November 11, 2014 Report Share Posted November 11, 2014 Hi all, I've just pulled my mouse out of my bag and noticed that the T9 button (the one that decreases the sensitivity by default) has been busted and is now inside of the mouse (see attached photo). I think if I could open up the case, I could just pop the button back into place, but I don't have any idea how to open it. Even if the button will never work again, I'd still like it to be in the right place so I don't have a hole in the top of the mouse. Thanks for your help Hi, mdt002 Did you get the button issue fixed? Also, disassemble is not a good idea because it could cause serious damage. Please feel free to let us know any updates, thank you and sorry for the inconvenience. Quote Link to comment Share on other sites More sharing options...
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