After emails with Thermaltake, I can confirm that the drivers are not supported with Windows 10 ver. 1809, however they will be releasing a fix to address this issue, however there is no ETA as yet, sit tight.
I have attached a small snippet from the latest email they have sent me, which confirms it, hopefully they release it soon.
Thank you for reading and have a nice day or night! (depending when you read this)
-Cynaax