Leaderboard

One suggestion ThermalMike and TT...don't make two different connectors for the same fan. I have the View 37 ARGB along with 3x120 and 3x140 Pure Plus fans on the way and I found out today that I am returning all of it. That is because the Pure Plus fans on the View 37 ARGB will not connect to the fan controllers that come with the 3x120 and 3x140 Pure Plus fans. I cannot express my frustration and anger about this. I spent months looking at and comparing cases and fans before settling on this only to realize the day before receipt that TT decided to use different connectors on the fans that come with the View 37 ARGB case than those sold separately despite being the same fan. And absent scrolling down the Design page to see a small pic of a integrated case controller, none of the promo pics of the case at Amazon, Newegg, or even in the gallery on the TT page displays this controller. Why would a consumer even think that one Pure Plus fan would not connect to the controller sold with other Pure Plus fans? To make matters worse, TT customer service wouldn't let me just send them the fans from the case and swap in regular Pure Plus 20s + 1 Pure Plus 12 fans with regular connectors. Even more irritating, if I want to buy the View 37 RGB, well, it costs more than ARGB at the moment. I've only ever bought TT cases, PSUs, fans, etc., but after this experience, I may need to move on. Maybe Mike or the customer service team might see this and contact me to see what we can do.