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Tt David
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Everything posted by Tt David
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Challenger Prime RGB Mouse stopped responding
Tt David replied to Pandemonium's topic in Gaming Mice
Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx -
Sorry that our software doesn't allow to set the macro on "Fn" & "Application key" because it may cause some problem on the system Could you try to set the macro on other keys?
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Thanks for your advice. We will take more time on testing the next mouse
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Sorry that I've tried three different RGB keyboards with our software but couldn't find these issue. Could you please contact our customer service for help: http://my.ttesports.com/csWarranty.aspx
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Really thanks for your feedback too! We will keep update our Command center and make our mice getting better
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Sorry my bad, I've uploaded the new software to the other place. Please try this link: https://onedrive.live.com/?authkey=%21AA4k1HZ0pyGMLVo&cid=D785A11B4BD61846&id=D785A11B4BD61846%21441&parId=D785A11B4BD61846%21358&action=locate
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Did you set any macro on the keyboard or press the top right button? We didn't have this issue on other keyboards after the new software released. We'd like to know more details on your keyboard setting so we can discuss with our PM.
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Could you please try this one: https://1drv.ms/u/s!AkYY1ksboYXXgzkOJNR2dKchjC1a
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Our engineer is fixing the problem now. We will update a new version soon.
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Could you please check your top right button? please press and switch the keyboard into gaming mode
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TT Premium X Comfort Gaming Chair | Racing seats just for show?
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Thanks for your feedback
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We just announced a new software that can fix these problems
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Did you switch the keyboard to the gaming mode by pressing the top right button?
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Well, the keycaps we sell is this one: https://store.thermaltakeusa.com/inside03.php?s=2&k=7&a=2215 I'm afraid we don't have the bottom row keycaps for now
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Could you try to use it on the other computer? Download: http://www.ttesports.com/files/Product_download/ttesportscommandcenterv1.0243.zip
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Thanks for all your feedback. Our PM team is trying to fix these problems and will have a new firmware update soon.
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We have some default function on these buttons. We will check if there is any conflict of these function and fix it soon.
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Hi there, We've uploaded a new version for Ventus R and fix the function. Could you please help to try and see if it can solve the problem or not? https://onedrive.live.com/?authkey=%21AKA9d-A6Bz7fhNw&cid=D785A11B4BD61846&id=D785A11B4BD61846%21438&parId=D785A11B4BD61846%21358&action=locate
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Could you please contact our customer service: http://my.ttesports.com/index.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com Europe: support@thermaltake.de
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Did you switch your keyboard to gaming mode? (press top right button)
