Tt David

please download here: http://www.ttesports.com/Keyboard/156/CHALLENGER_Prime/productPage.htm?a=a&g=ftr

I'm afraid our software will conflict with your applications. You can use our software to create your macro.

Does it happen on the other computer? We've tested the software on our Win10 PC and didn't have this problem

We are testing the software now. It should be released in Q1

Could you please contact our customer service: USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Mexico : Por Email: apoyotecnico@thermaltakeusa.com Por Telefono: 01-800-823-2606 En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com Europe: support@thermaltake.de

We are still working on the Ventus R software now.

Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx

Hi, we've tried the software on our Win 10 computer and didn't happen this situation. Could you please try the reinstall step here: 1. plug out your keyboard 2. remove software 3. go to C:\Program Files (x86)\TteSPORTS and clean all files 4. restart your computer 5. plug in the keyboard 6. install software

The customized GT COMFORT gaming chair cooperate with Mike Petereyns! Thanks for the support！ Credit: Pc-customs.be

Could you try it on the other computer and see if it happens again?

1000Hz

Could you please try to use our commander center V1.0230? http://www.ttesports.com/files/Product_download/ttesportscommandcenterv10230.rar

Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx

DPI:800/1200/1600/2400

Could you open your device manager and refresh the keyboard by our software?

We are very sorry for your inconvenience. We are developing a totally new RGB software for Poseiden Z RGB and will be release next month. We will announce on our FB when we release it. Hope it will solve all these problems. Thank you and have a happy new year.

Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Mexico : Por Email: apoyotecnico@thermaltakeusa.com Por Telefono: 01-800-823-2606 En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com Europe: support@thermaltake.de

Could you make a video of the occasionally jumps? We'd like to check the problem is caused by the software or the mouse.

Thanks for your advise. Actually we will announce a new ventus series gaming mouse on CES and change the sensor to optical. Hope you will like it

Reinstall step 1. plug out your mouse 2. remove software 3. go to C:\Program Files (x86)\TteSPORTS and clean all files 4. restart your computer 5. plug in the mouse 6. install software

Does the mouse work now?

If the mouse can't work on the other computers, please contact our customer service here: http://my.ttesports.com/csWarranty.aspx

Philippines Modder JP Modified​ had some awesome photos of the gaming chair. Let's take a look!