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Tt David
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Posts posted by Tt David
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Could you please contact our customer service:
USA / Canada :
ttsupport@thermaltakeusa.com
Tel: Toll-Free 01-800-988-1088
M-F 9:00AM – 5:30PM (P.S.T)
Mexico :
Por Email: apoyotecnico@thermaltakeusa.com
Por Telefono: 01-800-823-2606
En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T)
Brazil: suporte@thermaltakebr.com
Asia: cs2@thermaltake.com
Europe: support@thermaltake.de
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Will the Ventus X RGB use a newer version of the Command Center AP? If so, will the new version include a firmware fix for the Ventus R?
We are still working on the Ventus R software now.
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Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx
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Thanks for your response David. I've uninstalled and re plug in my device. Still the same message turns up when I try to open the Challenger Pro software.
The attached is what I see in Device Manager. https://postimg.org/image/fcn6ptbmx/
Hi, we've tried the software on our Win 10 computer and didn't happen this situation.
Could you please try the reinstall step here:
1. plug out your keyboard
2. remove software
3. go to C:\Program Files (x86)\TteSPORTS and clean all files
4. restart your computer
5. plug in the keyboard
6. install software
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The customized GT COMFORT gaming chair cooperate with Mike Petereyns!
Thanks for the supportï¼
Credit: Pc-customs.be
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Could you try it on the other computer and see if it happens again?
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Ok, what about the hz / polling on the mouse?
1000Hz
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Could you please try to use our commander center V1.0230? http://www.ttesports.com/files/Product_download/ttesportscommandcenterv10230.rar
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Could you please contact our customer service here:
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DPI:800/1200/1600/2400
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Could you open your device manager and refresh the keyboard by our software?
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Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx
USA / Canada :
ttsupport@thermaltakeusa.com
Tel: Toll-Free 01-800-988-1088
M-F 9:00AM – 5:30PM (P.S.T)
Mexico :
Por Email: apoyotecnico@thermaltakeusa.com
Por Telefono: 01-800-823-2606
En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T)
Brazil: suporte@thermaltakebr.com
Asia: cs2@thermaltake.com
Europe: support@thermaltake.de
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Hi,
my Ventus R cursor occasionally (4 times today) jumps on the screen. Firmware 1.08 and Software 1.0.2.30 are installed. Anything i can do to minimize this effect?
Kai
Could you make a video of the occasionally jumps? We'd like to check the problem is caused by the software or the mouse.
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Thanks for your advise. Actually we will announce a new ventus series gaming mouse on CES and change the sensor to optical. Hope you will like it
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Reinstall step
1. plug out your mouse
2. remove software
3. go to C:\Program Files (x86)\TteSPORTS and clean all files
4. restart your computer
5. plug in the mouse
6. install software
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Does the mouse work now?
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If the mouse can't work on the other computers, please contact our customer service here: http://my.ttesports.com/csWarranty.aspx
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Philippines Modder JP Modified​ had some awesome photos of the gaming chair.Let's take a look!
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We are afraid that if you disassemble the mouse, it would be damaged and loss the warranty.
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Netherlands Modder Peter ​ had some awesome photos of the gaming chair.Let's take a look!
LEVEL 10 M Owner Club
in Laser Sensor
Posted
Does it happen on the other computer? We've tested the software on our Win10 PC and didn't have this problem