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Tt David

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Everything posted by Tt David

  1. Could you please contact our customer service and we will have someone help you: USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Mexico : Por Email: apoyotecnico@thermaltakeusa.com Por Telefono: 01-800-823-2606 En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com.tw Europe: support@thermaltake.de
  2. We will report this bug to our engineer. Thanks for your help.
  3. Could you please contact our customer service and we will have someone help you: USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Mexico : Por Email: apoyotecnico@thermaltakeusa.com Por Telefono: 01-800-823-2606 En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com.tw Europe: support@thermaltake.de
  4. Could you please contact our customer service and we will have someone arrange the new version for you: USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Mexico : Por Email: apoyotecnico@thermaltakeusa.com Por Telefono: 01-800-823-2606 En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com.tw Europe: support@thermaltake.de
  5. Could you please contact our customer service and we will have someone arrange the new version for you: USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Mexico : Por Email: apoyotecnico@thermaltakeusa.com Por Telefono: 01-800-823-2606 En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com.tw Europe: support@thermaltake.de
  6. Well, you can buy it in Amazon UK
  7. Do you mean that you need some products like this one?
  8. Could you please contact our customer service and we will have someone assist the issue with you: USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com.tw Europe: support@thermaltake.de
  9. Please update the firmware, the steps are as follows: 1. Download TT ESPORTS POSEIDON Z RGB-SOFTWARE from our website. 2. Open the software and install it. 3. Open the file FWUpdate.exe in the folder C:\Program Files\TteSPORTS\POSEIDON Z RGB\FwChack\FWUpdate (Current firmware version: 0 is error.) Click the Start Update 4. Wait for the update finish, click Finish. Confirm the current firmware is the newest version. If it doesn’t, run the update again. 5. Restart the computer and finish the update. Q.pdf
  10. Is that happening on the other computer?
  11. Did you push the button on the right top and switch to the gaming mode?
  12. Hi, we have some review and introduction on the website. You can check these reviews and see if they can solve some of the problem. http://www.ttesports.com/Mice/134/Level_10_M_Hybrid/productPage.htm?a=a&g=ftr#.V80RCPl97Ra
  13. Did you try our latest software? http://www.ttesports.com/files/Product_download/challengerprimergbkeyboardfirmware%20update2.0.zip
  14. This one? http://www.ttesports.com/Headset/72/SHOCK_Blasting_Red/productPage.htm?a=a&g=ftr#.V80Klfl97RY
  15. Could you contact our customer service: Europe support@thermaltake.de America service@thermaltakeusa.com Middle East cs1@thermaltake.com.tw Asia cs2@thermaltake.com.tw
  16. I will check with our PM team. You can download all the software from our website: http://www.ttesports.com/Keyboard/201/POSEIDON_Z_RGB_Brown_Switch_Edition_/productPage.htm?a=a&g=ftr#.V8Y23vl97RY
  17. You can contact our Australia office directly Thermaltake Australia and New Zealand Pty Ltd. 60/170 Forster Road Mount Waverley VIC 3149 AUSTRALIA TEL : +61 (03) 9544 6587 FAX : +61 (03) 9763-1677 E-MAIL : sales@thermaltake.com.au WWW : http://www.thermaltake.com.au
  18. Could you please contact our customer service and we will have someone arrange the new version for you: USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Mexico : Por Email: apoyotecnico@thermaltakeusa.com Por Telefono: 01-800-823-2606 En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com.tw Europe: support@thermaltake.de
  19. We don't have any software for this combo If you want to set a marco you are welcome to check the other products: http://www.ttesports.com/productlist.aspx?c=1
  20. Here is the user manual for your reference: http://www.ttesports.com/files/Product_download/tt_esports_poseidon_z_rgb_gui_user_guide.pdf The windows key is blocked as default in the gaming mode
  21. Please contact our German office and we will have someone assist you with the issue: support@thermaltake.de
  22. Here is the latest software for POSEIDON Z RGB: http://www.ttesports.com/files/Product_download/poseidon%20z%20rgb%20gaming%20software%20setup%20(v1.4)_en.zip
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