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Mossovich

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Posts posted by Mossovich

  1. Hey

    I have the Shock 3D 7.1 Headset and I really love it!

    but recently I have noticed that when i have a deep bass such as Battlefield 4 explosions or some bassy songs, that the speakers crackle.

    i have Dynamic Bass on in the software, and its set to 5, so the bass isnt being maxed out.

    Is there something wrong with them, or am i maxing out the bass?

    my email is amoslywin@gmail.com

    please shoot me an email if u have the answer or some possible solutions!

    they aren't very old and i have dropped them or misused them at all (not to my knowledge anyway!)

  2. Could you please contact our customer service and we will have someone arrange the new version for you:

     

    USA / Canada :

    ttsupport@thermaltakeusa.com

    Tel: Toll-Free 01-800-988-1088

    M-F 9:00AM â€“ 5:30PM (P.S.T)   

     

    Mexico :

    Por Email: apoyotecnico@thermaltakeusa.com

    Por Telefono: 01-800-823-2606

    En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T)   

     

    Brazil: suporte@thermaltakebr.com

     

    Asia: cs2@thermaltake.com.tw

     

    Europe:  support@thermaltake.de

    Im in Australia.

    I should probably know this but is that Europe or Asia?

  3. Hey,

    I bought the Shock 3D headset about 5 to 7 months ago, and have been very impressed since.

    I have recently upgraded to Windows 10.

    I was using the old GUI software. Then i noticed that the 3D surround sound and Bass Enhancement buttons wouldnt stay checked.

    So I downloaded the new GUI software and installed. Now it says "Equipment not found". My head set lights and volume control worked but no sound came through.

    I downloaded the old GUI software again, and now i can hear and use the mic, but the surround sound and bass enhancement buttons wont toggle.

    I have noticed on some other forums that it is because my headset doesnt support Windows 10.

    Is there any fix?

    I want 7.1 surround sound.

    Do I need to go buy another pair of headphones or is there a fix?

    Please Help!!!!!!!!

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