Jump to content
  • Forum Statistics

    6,500
    Total Topics
    42,845
    Total Posts
  • Member Statistics

    76,204
    Total Members
    16,800
    Most Online
    KrisL19
    Newest Member
    KrisL19
    Joined

Rafi Rashid

Members
  • Content Count

    3
  • Joined

  • Last visited

About Rafi Rashid

  • Rank
    Beginner

Profile Information

  • Gender
    Male
  • Location
    Dhaka,Bangladesh
  1. Thanks a lot, I will contact the email given for ASIA region as I am from Bangladesh and would you please look into the warranty policy of UCC on your products. It would be never be a concern of UCC towards the satisfaction of end users because they are not selling their products, rather it's your product, they are a mere intermediary in the supply chain who is retailing the products for commission but their (Wrong) actions would directly affect the brand image of manufacturer which might eventually results in defection/switching. I am attaching link of invoice of my Thermaltake shock 3D 7
  2. Hello I have two topic Topic1: As per the warranty policy there's 2 years of warranty for Tte Sports mouse, keyboard and headset but UCC (Sole distributor of Thermaltake products in Bangladesh) denied a 2 years warranty on these products. They will provide only 1 year local warranty and if I want to get 2 then i have to purchase the additional year as international warranty (when asked whether I can purchase it by them, they said they don't know anything regarding it). They didn't even say anything regarding their own version of 1 year warranty policy when I bought the products.
  3. Hello I have two topic Topic1: As per the warranty policy there's 2 years of warranty for Tte Sports mouse, keyboard and headset but UCC ( Sole distributor of Thermaltake products in Bangladesh) denied a 2 years warranty on these products. They will provide only 1 year local warranty and if I want to get 2 then i have to purchase the additional year as international warranty (when asked whether I can purchase it by them, they said they don't know anything regarding it). They didn't even say anything regarding their own version of 1 year warranty policy when I bought the products.
×
×
  • Create New...