Juantrox

Hi!
They will not always respond to your emails but I think they will process your request anyway. I have send 3 emails (1 normal and two reminders) and I have received my cable about a month from the first one.
Have you provided them with all the required info (mentioned in the 1st page of this thread, as well as my post here)?
 
And perhaps, you can try and ask them if they have received your emails, in the official "Contact Us" page, here.

Hi guys,
 
Just finished my build with a 360mm radiator that has 3 ttk riing fans mounted. All three fans are connected to the TTK riing controller and the controller is connected to one my Sys_Fan connectos in the MB. The problem is that one of the fans will not start spinning when I turn on the computer. It looks like it tries and moves like a 1/4 spin but it stops. I also testing changing the speed in the controlled with the same result and finally I gave it a little push and it did spin a bit but after a couple mins it stopped. I also connecting the fans in differente places within the controller and in the mother board just to get the same result. Any ideas?
 
Cheers,
Juan