Unfortunately I have the same problem in my new view 27 and my EVGA GTX 1070 :-( .. I have just contacted Thermaltake, I hope I can have a functional Riser soon !! Edit : I tried to plug the riser first in my graphic card (before fixing it on case), and it's now working well (tried a benchmark on it, gone fine). I think fixing the riser in case first as recommended could lead to a bad insertion of the graphic card in the connector. I hope it will continue to work, and maybe this advice could help someone !