Razarc

@Jedson3624 IT WORKS!!! As funny as it sounded , it worked perfectly . And best of all all I did was loosen out the screwsa on the hub a lill bit , didnt even have to remove the cover.Its sad that a product costing so much has such QC issues, Im still waiting on the support ticket I had put in to see if they wud send me a replacement part which I wudnt have to tinker with lol But thank you aggain and , thank you for the heads up on the title , i actually have the Riinng 12 RGB Premium edition ones.

I bought 6 TT Riing Plus 12 LED RGB fans and installed them in my new system and have 3 each on each digital controller. They are spinning and lighting up, but in the software(V1.0.2 and 2.1.2) they are not detected. I can't select a Hub number in the upper left corner. The fans are shown as 0 rpm and I cant change the color either The internal USB 2.0 header works fine with everything else i connect to it. The motherboard I use is the Gigabyte Z170X gaming 5. Does anyone have an idea why this is? Any help would be greatly appreciated!