bakednotfried101

yeah it really sucks. hopefully ill be able to refund these fans

yeah ive already done everything it has been out of the case for a month im just going to refund because thermaltake arent helping

yeah ive already done that from your thread and its just mounted naked at the back of my case too but how am i supposed to remove that hard white glue? there is quite a bit but it doesn't look like its conflicting with anything.

I Cant detect my fans!! i have tried uninstalling old version (1.0.5) and installing the new version (1.0.7) and no luck, it does have a warning to tell you whether your fans are connected or not now. i have tried plugging the fan hub in with my android charger to a usb and put it into the front USB 2.0 and 3.0 headers and into my back motherboard ports, but it all resolves with "USB device not recognized". I'm trying to refund these fans as they haven't had a working software for 3 months now, but Thermaltake aren't responding to any of my emails regarding a manufacturer support ticket number so i cant refund these easier. plus they are just not responding in the first place to anything i send them about the fans not working. talk about manufacturer support eh..

i have tried uninstalling old version (1.0.5) and installing the new version (1.0.7) and no luck, it does have a warning to tell you wether your fans are connected or not now. i have tried plugging it in with my android charger into the front usb 2 and 3 headers and my back motherboard port ones but it all resolves with is "USB device not recognized". Im trying to refund these fans as they haven't had a working software for 3 months now, but thermaltake arent responding to any of my emails regarding a manufacturer support ticket number so i cant refund these easier. plus they are just not responding in the first place to anything i send them about the fans not working. talk about manufacturer support eh..

i have the exact same problem but on a intel system...

nup i think its an issue with every type of processor atm

Sucks HOPEFULLY after all of this silence from the Devs they have actually been working to fix the software. I have relied on every part of my system being thermaltake and the main asthetic of my system can't change.. also at 400-500rpm it's not good for my rl360 rad and making my system overheat.. I have had to swap with some crap ones but at least they run at 1500rpm for now. IF ANY thermaltake admins see this post please do respond with some information. P.s. i do understand that its easter holidays

I have the same problem but admins aren't responding @thermalmike

today once again the program starts when windows starts but now it cant find a controller, i can close and open the program without fuss now and ive tried taking the micro usb out and putting it back in but then it just crashes the program and now i am stuck not being able to start it again

i have fiddled with it all day and all the connections are fine and i get warnings, my leds reset to solid blue I have realised that it seems to somewhat work because when i got the program to open before without it finding any fans i set every fan to temperature mode and clicked save and when i opened it the warning came up but then i could see the modes and speeds in the background of the red triangles but couldnt click anything... i changed the profile to profile 2 and it went to rgb spectrum cycling and then when i went back to profile 1 it stopped responding. P.s. after multiple restarts i cant seem to open the program again.

well i dont have any other system or laptop but the program has finally wanted to start but it cant find any of my fans.. i have relied on this post http://community.thermaltake.com/index.php?/topic/63600-riing-plus-12-led-rgb-fans-not-detected/ and it booted up finding the fans for a second but then shut down.

i have bought thermaltake riing plus rgb 120mm fans and connected them and they are fine but i need to change the rpm and colors but every time i try and start the program it comes up in task tray but has no right click options and left clicking it doesn't do anything, so i went into task manager and into processes and found that it first starts "Start Riing Plus" and then becomes "Tt Riing Rainbow". I checked the folder its located in and tried updating using the .exe file there but it said it couldn't find it so i uninstalled and reinstalled and still the same.. pls help thx. Specs: Windows 7 Pro 64-bit i7-6700k gtx 1070 asus h170 motherboard 16gb ddr3 1600Mhz