goneall

I was able to get an RMA by emailing support@thermaltakeusa.zendesk.com Thanks, Gary

My Smart 700W powersupply suddenly starting smoking (a lot) and the computer lost power. The reason for my post is there does not seem to be any response from Thermaltake support. I've email several times and filled out the RMA request twice. No responses. Has anyone else had any problems getting a response from support? It seems pretty clear that there is a defect. Gary