To all Ryzen and Riing Plus owners.
1. There is a workaround so the Riing Plus software will load and you can start making profiles.
Connect the controller using a Micro-USB cable to a USB port on the back of your motherboard.
This will allow the software to load.
Notice, not all ports work for everyone, so try more that just one.
2. Please like this post, and request support (here: http://my.thermaltake.com/csTech.aspx) so thermaltake can start noticing the Ryzen users.
This bug needs to get fixed SOON!! it has been more than TWO months!!
BTW. I did send a request but did not get "a satisfactory response within 24/48 hours " I got nothing yet.
So post below if you did request support and post your replay if you get any.
Thanks.
