[**ATTN Users with Thermaltake Riser Cables**]

What do they call that psychological condition where you keep going back to those that hurt you?

So after going through all kinds of troubles with "Premium" RGB Riing radiator fans... why, oh why, did I buy a Core P3 without looking for issues first???  I hate that I love the *look* your products.

Bought a Core P3 at the end of December and within only two weeks my video is black screening randomly... even from idle desktop only minutes after boot... sigh.  So... better than the ones that failed immediately?  I guess...  Glad my card is air cooled.

ThermalTake, why do you have to make such compelling products with such poor production quality!?  This thread is going to be 3 years old in a couple of weeks.  If nothing else, at least have a little shame about the money you have cost people trying to troubleshoot and ended up replacing good working parts.

[RIING SOFT IMPROVEMENTS]

Seems like it... it's been a year since I bought my Riing RGB Premium fans (not Plus) and they still haven't made any updates to fix issues with that software.

[$400 worth of fans and the software wont work]

Thermaltake - Get used to it.™

Mike asked me to PM him about my issues back in August and never responded.

[Upgrade Riing to Riing Plus possible?]

Riing Plus Premium has 16 programmable LEDs... the standard RGB Riing and Riing Premium fans have 2 RGB LEDs that are set simultaneously...

There is no way possible to 'upgrade' from 2 LEDs to 16 LEDs without buying new fans. ( Not even the Riing and Riing Premium fans are compatible with each others controllers )

[Riing 12 and 14 on same controller?]

I am currently doing this without issue... well, without any more issue than is typical with the software.  There's no way for the controller to know if it's 120mm or 140mm.  They just run at different speeds, LEDs function the same.

[Riing Plus Premium TT Bugs/questions]

Thanks for requesting and ignoring my PM @ThermalMike

I'm guessing I'm outside the RMA window now, eh?

[Riing 12 RGB Fan, modify to work with Commander F6 RGB]

The Riing Premium RGB is what I was referring to... the 'standard' Riing RGB fans, while also 5-pin, are not compatible with the Riing Premium RGB fan controllers. I missed that the original post was for the non-Premium Riing RGB.

Basically Thermaltake has made no effort to make anything inter-operable between their own product line or anyone else's.

[How to use PWM on Riing Plus fans?]

The standard Riing RGB controller has a 4 pin header for a PWM motherboard connector, the Riing Premium and Riing Plus Premium use a software controlled PWM function in the associated PC software based of a non-editable temp/duty cycle table that uses a hwinfo32.dll to get CPU temp... which makes the fans surge a lot...

Remember that none of these fans are inter-operable, so if you motherboard PWM control, you have to buy the Plus or Premium fans to get the right controller, but then you loose PC control of color and effects. 

[Riing 12 RGB Fan, modify to work with Commander F6 RGB]

The non-Plus RGB fans have a one pin data line from the hub to the fan's built in LED controller... so you'd either have to figure out the data on that pin or connect the fan's 4 wires to each LED R-G-B-(Gr) to another controller... not plug&play in any way.

Oh, the 5 pin header is Data, Ground, +12V, PWM and RPM Sense... I can't remember the order off the top of my head.

[How to change limits / color THERMAL function (RIING PLUS RGB)]

They don't open that configuration to the end user.  Thermaltake knows best.

[How to use PWM on Riing Plus fans?]

On 8/18/2017 at 11:05 PM, 303 riing said:

I'm going to assume there is no control by the software and I need to set it manually. It's a shame they have a great physical product but crap software.....this isn't the only issue I have had since owning the Riing fans. 

AMEN!

[Does the riing 14 rgb have software support?]

Nope, you spend more money and buy the Riing Premium RGB, which is software controlled, and no the RGB fans you have cannot be used with the Premium controller or vice versa...

But don't get confused with the Riing PLUS Premium RGB, that's a third type of controller and separate software from the Riing Premium RGB.

Or you go the DIY route and wire the LEDs directly to another LED controller...  

[Can't get audio mode working]

Downgrading your sound?  Are you actually mastering things at 24 bit to playback or are you under the assumption that somehow interpolating sound from 16 bit sources (most) to 24 bit somehow upgrades your sound?

I'm just as fed up with Thermaltake as the next guy, but unless your whole audio system is running 24 bit, including the source audio, then setting the Windows control panel default setting to 24 bit is gaining you nothing.

####... Dolby's audio enhancement thing for laptops only works with 16 bit sound and that's Dolby...

[Can't get audio mode working]

I believe there is a sensitivity slider in the Riing software for the sound mode... try adjusting that?

Or set your default sound output in Windows to 16bit/44kHz (CD Quality)?

[RIING PLUS RGB not working]

ThermalMike,

Will you be fixing the issues with Riing Premium as well or just Riing Plus Premium?

Thanks

[Ring Premium software cannot save brightness (v2.1.5)]

ASRock Z97 Extreme 4 / i7-4790k / GTX970 / 16GB DDR1866 / USB2.0 header on motherboard

Windows 10 x64 version 1607 / Riing RGB Tt Premium Edition V2.1.5 / F1.0.0

I can't get the v2.1.5 software for Riing Premium fans to load the brightness on boot or loading a profile.  The sliders in the software work just fine and the actual file in my user Roaming/AppData/Tt/RGBRiing/Riing/ directory shows the application stored the set value (ex. 0.49) but it treats anything less than 1 as off... so they store it as a float, but load it as an integer?  Even 0.99 = 0.

It loads the color and fan modes just fine, but when I boot my PC, or click the SAVE button, or click my saved profile, I have to go move the slider hard right (off, 0) back to where I want it.  Sigh... anyone have any ideas am I missing something?

Also, the software looses all communication with the controllers upon waking from a suspend/sleep/hibernate state requiring a termination and restart to regain PWM control of the fan speed and the color settings of the fan LEDs.  The fans are stuck at minimum speed in this condition and could cause an overheating issue if not noticed.

[Riing Plus and Ryzen Software Issue Cannot Recognize Controllers]

 

[RIING PLUS RGB not working]

On 7/12/2017 at 5:41 AM, TZero said:

Unfortunately the program (version 1.1.1) has another small problem.

When you exit sleep or hibernate, it no longer works.

No profile works.

We should close it completely and restart it

I had the same issue with the Riing Plus Premium fan software and could never resolve it.  I returned the fans and got the Riing Premium and now I can't save brightness to anything other than 1 or 0... sigh.  Any value less than 1 is loaded as 0.  Thinking about returning these and getting the basic Riing RGB at least then I'd have control of the PWM fan speed curve from the motherboard... instead of the fans surging all the time because the Riing software is all tied to instantaneous CPU Temp... since I can't control the brightness after profile save, sleep or reboot.

[Moved...]

Moved to Case Fans...