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Tony.P

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  1. Thanks
    Tony.P got a reaction from simonj24 in TT DPS G app not working   
    Dear User
    Could you try to TT RGB PLUS? Here is the download link. https://bit.ly/TTRGBPlusV213
  2. Thanks
    Tony.P reacted to Grimfilth in Windows DPS G App and TT RGB Plus Software   
    These hdd's are all binned, the problem is the same with the replacement. I sent a couple of these to their manufacturers as well, because there was still warranty on them, once in my pc with TT RGB plus, they start making the familiar noise again, even as a blank formatted hdd. You're hearing in the video a full stop/start on one disk and another initialising every 2 seconds, all the time. I can do that now as we speak, the second the TT RGB program is started, it'll start polling the remaining HDD, spinning up every few seconds for no appearant reason or any data traffic. It stops only after uninstalling TT RGB plus and rebooting.
  3. Thanks
    Tony.P got a reaction from Fred_Marjo in No TF2 item in the drop-down list of the TT RGB PLUS V 1.4.12021-03-22 software for two TF2s in two different computers   
    Dear Fred_Marjo
    We found the controller does not support TF-2 via software log.
    Please check the specific controllers of the following water block models.
    https://www.thermaltake.com/pub/media/wysiwyg/key3/img/TF2/TT RGB PLUS Support List_TF2 Controllers_EN.pdf 
     
    TF-2 prodcut website page: https://www.thermaltake.com/thermaltake-pacific-tf2-temperature-and-flow-indicator.html

  4. Thanks
    Tony.P got a reaction from Fred_Marjo in No TF2 item in the drop-down list of the TT RGB PLUS V 1.4.12021-03-22 software for two TF2s in two different computers   
    Dear User
    TF-2 must use the included controller. Don't connect with other fan's controller.
    If you still can't find the controller again. Please provide your PC information and program log.
    How to find software log? https://www.dropbox.com/s/f4vu78intz2bbdi/TT RGB PLUS Debug Mode.docx?dl=0
  5. Thanks
    Tony.P got a reaction from Hyberpsycrow in Controllers failes to detect again..   
    Dear User
    You can send us TT RGB PLUS program log again. We will help you to check that the software is working properly.
    But I think your problem is related to hardware connection issue.
  6. Like
    Tony.P got a reaction from Jo_Hanse in my controller is Broken   
    Dear User
    Please connect our technical support. https://my.thermaltake.com/csTech.aspx
  7. Thanks
    Tony.P got a reaction from Rapt0r_GT in TT RGB Plus Temp Issue   
    Dear Rapt0r_GT
    Thank you for your report.
    Because AMD changed the CPU temperature string rule. https://forums.tomshardware.com/threads/hwinfo64-which-cpu-temp-is-correct.3535427/
    We decided to listen users’ suggestion and correct it again. Attachment is the revised test version.
     
    TT_RGB_Plus_Setup_1.3.802_x64.exe.zip
  8. Confused
    Tony.P got a reaction from Max G in Windows DPS G App and TT RGB Plus Software   
    Hi Blast77
    TT RGB Plus reads the system temperature include CPU, GPU, memories and HDD.
    This is a necessary function.
     
  9. Thanks
    Tony.P got a reaction from serene_langley in TT AIO cooler plus riing 12 3 pack radiator fan issue   
    Hi serene_langley
    We have already asked the relevant customer service to contact you and will help you solve the product problem. Thanks for your report.
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