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Darren YangTt Spm last won the day on February 12 2018
Darren YangTt Spm had the most liked content!
About Darren YangTt Spm

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Looking for tech information On Smart Pro RGB PSU
Darren YangTt Spm replied to ajaxpowder's topic in Power Supplies
Hi, I will suggest you use our TTMod Sleeved cable which is suitable for all TT power supplies and there are plenty of colors to choose here is the info https://www.thermaltake.com/psu.aspx -
Smart 750W Bronze won't power Asus M4A78T-E
Darren YangTt Spm replied to amccombs's topic in Power Supplies
Hi, what we think it should support the ASUS M4A78T-E So, can you help to install the PSU to another PC system to test whether the Power Supply work or not? If not, please find following for customer service support USA/Canada/South America: support@thermaltakeusa.zendesk.com Europe: support@thermaltake.de Australia/ New Zealand: rma@thermaltake.com.au International Global Customers: info@thermaltake.com -
DPS G PC APP " USB connected"
Darren YangTt Spm replied to popololo's topic in Digital Power Supplies(Smart Power Management)
Hi Sir, can you privately share me your email address and I will help you to check for you sorry for causing you inconvenience -
Hi, thanks for your feedback, we will share your ideas with our product team
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Hi, can you help me to check you connect to the USB 9-pin port as shown in the following picture our power supply have to connect to 9-pin USB port
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Hi, can you tell me the model name of the power supply and motherboard? meanwhile, can you try to connect the USB line into another USB 9-pin port on motherboard again? thank you
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Toughpower iRGB PLUS 1250W Titanium - fan replacement
Darren YangTt Spm replied to Anton's topic in Power Supplies
Hi Anton, if you open the screw on PSU case, that would affect your 10 years warranty here I will suggest you wait for our new product, we will have a new one soon to meet your expectation thank you -
DPS G PC APP " USB connected"
Darren YangTt Spm replied to popololo's topic in Digital Power Supplies(Smart Power Management)
Hi, sorry for causing you trouble, can you try to use another USB line to see if it works for not? you can find at following for our customer service info, they can help you to change one for you USA/Canada/South America: support@thermaltakeusa.zendesk.com Europe support@thermaltake.de Australia/ New Zealand rma@thermaltake.com.au International Global Customers: info@thermaltake.com -
Hi, sorry for causing you inconvenience can you try to go to the store to double check with other components, it probably has some compatibility issue with new motherboard and VGA card BR
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Can I plug 6-pin SATA power male into 8-pin female on PSU?
Darren YangTt Spm replied to Youser's topic in Power Supplies
Hi, the pin define of 6-pin male SATA and 8-pin female connector are different so here I will suggest you if you have available peripheral (4-pin female connector) on power supply, you can buy the connector which comes into connecting with SATA and peripheral hope it can help you out