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Darren YangTt Spm

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Posts posted by Darren YangTt Spm

  1. Hi,

    what we think it should support the ASUS M4A78T-E

    So, can you help to install the PSU to another PC system to test whether the Power Supply work or not? 

    If not, please find following for customer service support

     

    USA/Canada/South America:

    support@thermaltakeusa.zendesk.com

     

    Europe:

    support@thermaltake.de

     

    Australia/ New Zealand:

    rma@thermaltake.com.au

     

    International Global Customers:

    info@thermaltake.com

     

  2. Hi,

    sorry for causing you trouble, can you try to use another USB line to see if it works for not?

    you can find at following for our customer service info, they can help you to change one for you

     

    USA/Canada/South America:

    support@thermaltakeusa.zendesk.com

    Europe

    support@thermaltake.de

    Australia/ New Zealand

    rma@thermaltake.com.au

    International Global Customers:

    info@thermaltake.com

  3. Hi Stephen,

    for digital monitoring, you need to connect the USB cable with the motherboard and power supply

    can you help to double check if there is a USB cable line in the box? please find the reference picture as shown in following

     

    image.png.ebe6eb62360944bcaaf49bbd42c82194.png

     

    if there is no USB cable in there, please feedback to our customer team, and they will help you out

    USA/Canada/South America:

    support@thermaltakeusa.zendesk.com

    Europe

    support@thermaltake.de

    Australia/ New Zealand

    rma@thermaltake.com.au

    International Global Customers:

    info@thermaltake.com

  4. Hi Pioruns,

    can you try to increase or decrease the loading of your PSU? 

    the threshold of PSU loading is at 1050W, which means that if your PSU loading is over 1050W, the fan speed will spin up from 1200 RPM to 1600 RPM, or even higher

    if your loading is lower than 1050W, the fan speed will keep at around 1200RPM

    please find following for the graph of RPM vs loading under different modes

    image.png.9459adc9b7d2b5d2cad828ba90d34639.png

  5. Hi,

    single or multiple rail cables will not affect the stability of the output voltage

    what we think is that if you just one 1080ti, we will suggest you re-install the driver of VGA card first 

    and also you can check from DPS G software to see if there any warning alert happened or voltage drop when you drop out during games

     

     

     

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