Jump to content

  • Forum Statistics

    7.5k
    Total Topics
    50.7k
    Total Posts

  • Member Statistics

    135,967
    Total Members
    16,800
    Most Online
    segsxfhr
    Newest Member
    segsxfhr
    Joined

MONO85

Members
 View Profile  See their activity

  • Posts

    3

  • Joined

  • Last visited

 Content Type 

Posts posted by MONO85

  1. **ATTN Users with Thermaltake Riser Cables**

    in Chassis

    Posted

    23 hours ago, ThermalMike said:

    Hi Mono85,

    Can you email me again so I know its you and I will see what I can do. Sorry for the delays.

    LOL, this morning i get the cable, I think is not this one (AC-053-CN1OTN-C1 http://www.thermaltake.com/products-model.aspx?id=C_00003084 ) mine has the circuit board blue, and has a ruber striped flex, with a sticker with the logo on both sides... so i dont know if this is right or not... I am going to test it right now.. so i let u know how it goes.
    Thank you!

  2. **ATTN Users with Thermaltake Riser Cables**

    in Chassis

    Posted

    On 8/11/2017 at 4:16 PM, ThermalMike said:

    You should be fine as long as you include proof of purchase, if you need, just email them again with the info.

    Please see the OP for details.

    Hope you get the replacement soon.

    Hey Mike its me again, i get an email from you telling me "I will be forwarding this over to our team in your region to follow up.
    They will support you from here on the replacement cable. Normally they will not reply until replacement has been processed.
    Time frame will vary depending on region and availability. "
    So that was a month ago and i didnt get any notice or something thats tellme they are taking care.. can u dig up a lil and get some news? (my video card is like hanging literally i need that cable asap! :help: )

  3. **ATTN Users with Thermaltake Riser Cables**

    in Chassis

    Posted

    On 3/11/2017 at 1:56 PM, ThermalMike said:

    Just to follow up here on this topic, we have had great success with the replacement cable to support everyone with this free of charge service.

    We are still working with users globally, some regions are a little slower, but we are getting there.

     

    If anyone is still having issues, or have contacted please keep this in mind:

    1. Email us or contact our support, dont wait once you confirm the issue: http://www.thermaltake.com/corporate.aspx?t=4

    2. Always suggest to air test your components before putting them under water :)

    3. If you emailed us and did not hear back, email us again, something may have happened on the original one and we do not know you need assistance.

     

    I want everyone to know Thermaltake is here for our customers. Thank you for your patience :D

    Hi Mike, i am currently sending u an email with all the data u mention in other post of this thread, in order to replace my faulty cable. Thank you very much!

    EDIT: Forget to send my case S/N... :wacko:

×
×
  • Create New...