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ElexorienGR

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  1. Thanks
    ElexorienGR reacted to Teusxx in **ATTN Users with Thermaltake Riser Cables**   
    Guys, I found the solution!
    First when my replace arrived I tried to connect the Riser Cable. This time, my PC boot up, but after 2 minutes of gaming, the problem reappered, my GPU crashed.
    Forget about this “case PCI cover” (don’t know how it’s called), it’s only because my video card sucks and it curves so don’t touch PCI pins correctly.
     
    So I decided to WRAP my riser cable with 1 layer of alluminium foil.
    ”HEY NOW EVERYTHING WORKS FINE!!!...........WAIT A SECOND, WHAT IS THIS HORIZONTAL LINE ON MY SCREEN?”
    Well, I deduced was some interference with the  Motherboard, let’s wrap another layer.
    Now it’s working perfectly, no fps drop, no interferences and no crashes.
    I hope u guys can solve.



  2. Like
    ElexorienGR got a reaction from ThermalMike in **ATTN Users with Thermaltake Riser Cables**   
    Hi!
    They will not always respond to your emails but I think they will process your request anyway. I have send 3 emails (1 normal and two reminders) and I have received my cable about a month from the first one.
    Have you provided them with all the required info (mentioned in the 1st page of this thread, as well as my post here)?
     
    And perhaps, you can try and ask them if they have received your emails, in the official "Contact Us" page, here.
  3. Thanks
    ElexorienGR got a reaction from Juantrox in **ATTN Users with Thermaltake Riser Cables**   
    Hi!
    They will not always respond to your emails but I think they will process your request anyway. I have send 3 emails (1 normal and two reminders) and I have received my cable about a month from the first one.
    Have you provided them with all the required info (mentioned in the 1st page of this thread, as well as my post here)?
     
    And perhaps, you can try and ask them if they have received your emails, in the official "Contact Us" page, here.
  4. Like
    ElexorienGR got a reaction from ThermalMike in **ATTN Users with Thermaltake Riser Cables**   
    Send an e-mail at info@thermaltake.com
    and write:

    Subject: Thermaltake Riser Cable Request

    1. Motherboard Make/Model
    2. GPU Make/Model
    3. Your invoice/receipt
    4. Brief description on the issues you are having
    5. Your shipping address
    6. Your Name
    7. Phone Number (For shipping purposes)
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