RRRoth

fixed it by manually adding the software to my Windows startup folder. Also the default path the installer uses doesn't work for me. I installed the software in C:\tt\... which made it work. I'm using Windows 8.1. Barring the hassle that I went through to get this thing to work (rma because the lights didn't work, software couldn't see hardware, and this latest fiasco with the software locking up my system )- I do like the cooler much better than the Corsair unit it replaced. My system is at least 15c cooler then the Corsair AIO was giving me. The lesson learned from all this? I'm gonna build my own cooling system next time. ;^)

fixed it by manually adding the software to my Windows startup folder. Also the default path the installer uses doesn't work for me. I installed the software in C:\tt\... which made it work. I'm using Windows 8.1. Barring the hassle that I went through to get this thing to work (rma because the lights didn't work, software couldn't see hardware, and this latest fiasco with the software locking up my system )- I do like the cooler much better than the Corsair unit it replaced. My system is at least 15c cooler then the Corsair AIO was giving me. The lesson learned from all this? I'm gonna build my own cooling system next time. ;^)

Got no response to my last post about this, so this is my second try at it. When I load the software to control the leds and fans it locks my computer up. Any suggestions about what I can do about this?

Nobody can give me a clue what to about this?

Maybe someone in here can help me with this. I just bought a Floe Triple Riing RGB 360 TT Premium Edition AIO cpu cooler and had to send back because the lighting didn’t work. Thermaltake did a great job on the rma turnaround. The lights work now and the fans work but I can’t control any of that because the software locks up my computer as soon as it starts. I am really frustrated. I not only replaced the cooler, I upgraded the case etc so that I could just put it together and run with it. I have an Asrock z97 Extreme 6 with an unlocked i7 (4790k I think), 32 gigs of ram, an msi gtx1070 running in a thermaltake vertical adapter and a couple of Samsung NVMe solid state drives. As you can see thing needs to be run cool. Why is the software locking up. As soon as it loads the computer, mouse and keyboard freeze up. No error, no nothing. I have been building computers for years and it is really rare for me to have software lockup my computer like this (rare as in never happens). It seems that a likely culprit for this problem is through the motherboard usb connection that the "controller" wants. I don't have mini usb to full size usb converter cable, but if my assessment sounds even remotely possible to one of you "experts" I'll make make one. As to my second question - is there a way to control monitor the pump on this thing? I hope one of you that knows theses coolers can help out so I can tie up the wiring on this computer and be done with it. Thanks for taking the time to read this. RRoth

Anyone? I know it says beginner up there but I have been building computers for years and it is really rare for me to have software lockup my computer like this (rare as in never happens). It seems that a likely culprit for this problem is through the motherboard usb connection that the "controller" wants. I don't have mini usb to full size usb converter cable, but if my assessment sounds even remotely possible to one of you "experts" I'll make make one. As to my second question - is there a way to control monitor the pump on this thing? I hope one of you that knows theses coolers can help out so I can tie up the wiring on this computer and be done with it.

I just bought a Floe Triple Riing RGB 360 TT Premium Edition AIO cpu cooler and had to send back because the lighting didn’t work. The lights work now and the fans work but I can’t control any of that because the software locks up my computer as soon as it starts. I am really frustrated. I not only replaced the cooler, I upgraded the case etc so that I could just put it together and run with it. I have an Asrock z97 Extreme 6 with an unlocked i7 (4790k I think), 32 gigs of ram, an msi gtx1070 running in a thermaltake vertical adapter and a couple of Samsung NVMe solid state drives. As you can see thing needs to be run cool. Why is the software locking up. As soon as it loads the computer, mouse and keyboard freeze up. No error, no nothing. Oh, one more thing – is there any way to monitor the pump? No, eh?.....