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Tack last won the day on October 2 2019

Tack had the most liked content!


About Tack

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    Senior Member
  • Birthday 05/16/1985

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    Portland, OR

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  1. If your in the USA\Canada I would fill out a rma for that Here as that fan board sounds faulty. If your a different country let know and I will post the correct link corresponding with your country. They tend to be hit and miss on tech request and you will probably end up with the same outcome as just filling out the rma.
  2. Have you tried to calibrate the rgb in the Aura software?
  3. Tack


    The floe riing rgb 360 already has a thermal paste pad on it. You would need to remove that to use your own thermal paste. To remove the pad I would recommend Arctic clean.
  4. Sorry for the late response been busy. Yes I would uninstall the rgb plus software no point to keep it if you have nothing using it. As for the rgb can you take a close pic of where the ttsync is connected to the motherboard.
  5. O your using the tt sync controller. It does not use any thermaltake software it uses the 5v digital rgb header and a fan header to allow all the control to be done with your motherboards software. What motherboard model is that?
  6. Can you post some pics of how you have it hooked up. Also the error during install you can just ignore. On most computers c++ is already updated by windows update. They just include it just in case that a user does not have it updated.
  7. It is for the "G1/4 Stop Plug" item I in the manual
  8. Aaaaa that looks like a dupont connector.... Why would the use that. I bet the connection seems loose. Can you try "lightly" pressing the connector on the one of the outer long side and see if the lighting changes(more info below). I do urge lightly press not push don't want to go bending pins. Just attempting to see if maybe the data line has a bad connection as that is the wrong connector to use on most rgb header. press near where the connector meets the motherboard in the direction of the arrows. and let me know if anymore leds on the fans come on when doing so. Edit: Just took a pic of the pin size difference to give you a idea of what could be the issue.
  9. can you take a clear close up pic of where the rgb connects to the motherboard just want to see how the wires are configured
  10. Have you tried uninstalling tt rgb plus and deleting the tt folder at C:\Users\*your username*\AppData\Roaming\Tt. Then reinstalling the software.
  11. If the first cable you are talking about looks like this Then yes that would be the usb c port. I sort of wish they used the newer usb 3.1 gen 2 header on it but I can see why they didn't. As for the mic and speaker 3.5mm jacks on the front they use a cable that look the same as a usb 2.0 header but have a different pinout. It should say "HD AUDIO" on it but might not. and that connects to this port on your motherboard
  12. It should be working with what you have. Can you post some pics of how you have it hooked up. Maybe I can spot something you might have overlooked.
  13. What motherboard do you have?
  14. Ok lets start off at basics. You are holding the rgb button for 3-4 seconds to turn it on to motherboard sync correct? If that is a yes can you post a pic of how it is connected to the motherboard. Also the TTRGBPlus will not work as you are not using that ecosystem as it requires a controller for that.
  15. ahh ok so that controller connects to you motherboard via a usb 2.0 header. You should have a cable that looks like this. The cable has a usb 2.0 dupont connector on one side and 2x micro usb connectors on the other. Only one micro usb connector is used per controller now that should connect to your motherboard Then the controller will have a micro usb connector on it. After that hook up the fans and power. Then download the software here https://www.thermaltake.com/riing-12-rgb-radiator-fan-tt-premium-edition.html
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