Tack

Sort of sad to see that the usb c port has a 3.0 header on it and does not use the 3.1 port that most current motherboards have. 

You have everything set to lumi plus. You will need to click the blue arrow and select your fan model. 
 

Its a known issue. I hope they fix it as well.

Yes you will need to connect the 2nd pwm cable. As far as I know each pwm cable controls the 3 corresponding ports next to them. 

Already had a convo with ThermalMike about it. They are aware.

known bug lets hope they fix it soon 
if you need 1.3.3 you can find it here https://file.thermaltake.com/file/software/TTRGBPlus_Setup_133_x64.zip

So the only real thing that stands out is that possible wine strain happened on the cable going to the waterblock. That red wire is looking pretty kinked/strained but no telling if that what is causing it. Sadly I think the only fix would be a rma as nothing other then that stands out to me. 

Known bug with the current version. I am sure they are working on a fix. The current temp fix is to go back to 1.3.3 https://file.thermaltake.com/file/software/TTRGBPlus_Setup_133_x64.zip

aaa what case do you have now?

Hi sir
The upgraded software is still in our internal testing.
If any new will let you know, thank you. 

The daisy chain cable makes it so you do not need a second usb coming from your motherboard but you still need a usb connection to the primary controller
 
let me use my pro paint skills to explain

 
Then connect power to both controllers and your all set

 

Have you tried uninstalling it and deleting the tt folder at C:\Users\*your username*\AppData\Roaming\Tt. Then reinstall the software.

Yah its not over done and not to thin. Didn't have a noticeable temp change when I went to arctic Used it on my 7800x for about a month before I had to rma my motherboard. As for the cooler itself been going strong for over a year now

OO i like. Yes that would do the job. That must be newish as I have not seen that yet
I might have to get me one of those

The pump is controlled by your motherboard via the cpu header. Your motherboard should have some software that allows to control the cpu fan header or you can do it in most cases via bios. The noise may be because the header is not set to see it as a pump so might be doing some strange rpm changes thinking its a fan. 
Sounds like you have one of your controllers set to be identified as controller number 16. Check the switches on your controller and see if they are inline with this.

As for the error in most cases it because of a unused port on the controller that has yet to be disabled via the software. You disable the unused ports by clicking the  on the unused slots in most cases they will have a warning on them. But it might be your pump that you have yet to identify yet.  
 
How many controllers are you running?

All good, The switches are on the back of the controllers that the fans connect to. Just make sure you have the system off when switching or reboot after doing it as Mike stated.

in your case is sounds like you have 2 controllers so it should look like this 

How many controllers are you using?
Make sure the switches on the controllers are set correctly 


 
 

Hi, 
To add to the sound control modes, all you need to do to get the maximum effect is have the system sound turned up. With system sound at 100% you will get the max effect regardless of the sound volume on the output device. 
In saying that, the effect is too weak imo, it needs to have more effect which is the feedback I have already provided. 
Waiting for our software team to update, it is a kind of new feature, more to deal with than just that. we also have some more stuff coming to, they just working out the detail atm.

What mode do you have them on and what are your system specs? 
And can you post a screenshot of the software 

Type "%appdata%" in the start menu without the quotes then press enter it should pull up the correct folder
 
If that does not work open This pc, Then click on view then options 

Once you have click options a window will open up that will have another view tab click it and go to hidden files and folders then click the "show hidden file, folders, and drives" 

 
by the looks of it check the main Mr_RustEZZE folder not the updatusUser one as that one looks old and has not been modified for some years 

Have you tried uninstalling it and deleting the tt folder at C:\Users\*your username*\AppData\Roaming\Tt. Then reinstall the software.

Before you do anything just go over your connections. Make sure power connector is seated all the way. Check usb connection or if you have a microusb cable you can try usning it from the back of your pc to the controller to test.
do the fan look like they are spinning slow or at a decent speed.
Can you post a pic of how you have it hooked up and a pic of the power cable that came with it.
 
  

how many controllers do you have 
And can you take a pic of the switches on the controller\s 

Yes it will. As long as your fans are Riing plus.