Hello; I am having a problem when it comes to being able to manage the software, I bought the thermaltake pure plus 12. And when it comes to opening the application, I get the following error: could not find fan controller please check the fan controller is connected: Error Code H_0x0001 Could you please tell me what I did wrong. The 3 fans are directly connected to the controller, then a connection of 4 pinies to molex so that it has power, and I have connected the long cable, which comes with 2 micro usb sockets, 1 of them to the hub and the other directly to the board, leaving the other microbus connection unconnected since I understand that this is in case you want to connect another separate controller. Currently I can not have 3 rgb fans which I can not handle in any way. Also say that the switches have left ON, only the first 3, the corresponding to which I have currently connected. The switch with the number 4 is OFF. I would appreciate your help, and many thanks in advance.