RGB software not saving settings in Case Fan Posted August 29, 2018 · Report reply I have the same issue.. I contacted Thermaltake and they sent me a new controller no questions asked so I thought it was a common problem.. but nope.. still the same problem with the new controller.. Is anyone from thermaltake actually looking at these posts? would appreciate a heads up... The software also starts maximised.. which is so ridiculous for an always on background app? The fans are nice but not worth this much trouble..