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  1. Yeah, the weird thing is I can control the colors with Aura sync but not thermaltake's own software... That says a lot. I think I will have to buy from another company next time as the amount I spent and for it to not work or atleast find a fix is quite ridiculous. INB4 all the suggestions yes I tried everything and it is not the fan controller as it works with aura and I can control my fans from there.
  2. I plugged everything into the right places re-plugged used the wrong and right software still get same error. Bios and Aura sync works with it I can change colors and control fan speed but when I use your own software I get the error. Can't even use the app as that doesn't work either the version I used was RGB plus 1.2.4_x86 and still error I have Asus z370-e motherboard. I just want a fix cause I bought the controller and 6 fans so don't want them to go to waste.
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