squawks

Yes the fans are Ring Plus but when I switch the dropdown from Lumi plus to Ring plus it says Warning Controller 1. And shows the display of the black with the red triangle and yellow exclamation mark. I'm not even able to get to the screen shown in yours to see the fan screen/speeds. I double checked everything and yeah the usb and power cables appear to be plugged in correctly.

I've encountered a problem with my ThermalTake Floe Riing RGB 240 Liquid Cooler. The LEDs for the fans are lit but the fans are not spinning. Also I am unable to adjust the fan speed due to Controller error. I am able to adjust the fans LEDs but only under the Lumi Plus plus setting. Whenever I switch the dropdown menu to the Riing Plus selection I get a popup that says, "Warning Controller 1." I have double checked everything and it is all plugged in correctly with power and the correct dip switch settings. In my screenshot both 2 & 3 are the fans and 2 is experiencing the controller error under the Riing Plus selection. While 3 the other fan is set to Lumi Plus.