[Thermaltake View 71 RGB Plus Fans wont work but lights do]

There has to be someone.... 

[View 71 RGB Plus Owner's Club]

nothing at all?

[Thermaltake View 71 RGB Plus Fans wont work but lights do]

i have recently bought a Thermaltake View 71 RGB Plus case and i cannot for the life of me get the fans to work, i have changed cables and plugs but still nothing. i have the lights on but no fans. when i use the software to change it to riing plus it come up with Warning controller no.1.

it is on lumi whatever that is but i cant get the fans to work. any ideas???

I have changed usb headers different cables, different plugs, usb  in back of mobo but still JACK, whats the use of it if u cant use it.

 

i have a aorus Z390 pro mainboard if that helps. i have seen alot of faults but no fixes so ill try whatever it is.

thanks

[Riing Plus 12. Massive RGB problems]

i too have the same problem except mine is the other way around. i have lights but no fans.  i have the Z390 aorus pro board tho. i cant even get a fan to spin FML

[View 71 RGB Plus Owner's Club]

i have recently bought this case and i cannot for the life of me get the fans to work, i have changed cables and plugs but still nothing. i have the lights on but no fans. when i use the software it wont let me click on riing plus without saying Warning controller no.1. it is on lumi whatever that is but i cant get the fans to work. any ideas???