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  1. Ok guys, so I found a forum for the same problem but with the Neptune Elite keyboard instead, however in that case, a PM came by and dropped a link to a file to fix the update. Here's the link: https://drive.google.com/open?id=1voGuwm1daSZvXEc6wa8_lfnrxovsjXeQ Here's the full reply "Good day, I’m Thermaltake PM, Stephen. I understand that there’s been an error during the FW update on your Iris MIKU Edition mouse. Please update the mouse again via the FW updater file, link below. If any question, please let me know. https://drive.google.com/open?id=1voGuwm1daSZvXEc6wa8_lfnrxovsjXeQ Thank you for your patient and understanding. We apologize for the inconvenience Best Regards, Stephen Chiang Product Development TEL: +886-2-87975788 #2856 Mobile: +886-910-279-425 Email: stephen.chiang@ttesports.com http://www.ttesports.com/ http://www.thermaltakecorp.com"
  2. Hi, is there a fix for the same issue for the Iris RGB Miku edition?
  3. Oh finally I found someone with the same problems. I thought i was the only one. Except I've got my mouse 4 months ago. I've contacted the seller I got my mouse from, to which he told me to reach out to Thermaltake through facebook. I'm currently waiting for a reply, it's been about more than 12 hours since I've messaged them and still no reply.
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