I love the Level 20 Gear just got my keyboard and mouse. The software on the other-hand I'm having a lot of issues with, I'm an A+ tech so I've done what I could with no resolve. The Software keeps my PC awake and when I put it to sleep it wakes the PC. It also doesn't save any configuration for lighting on the keyboard and mouse. the only thing is does do is save the key bindings. if any one has any Idea let me know I've tried a lot of things I think is just software bugs. All issues seem to be linked to software if the software is removed every thing works great but changing the mouse color with no software also changes the DPI to an undesired setting and the dpi setting that I like has a color that doesn't go with my set up.