da_fuchs

Hi and thanks for the advice. I tried the steps you provided but still getting the same error and the tool does not want to start. Any other possible workarounds would be much apreciated.

Hi Team, I am still getting this error when opening the TT iTAKE Engine.exe (version 1.4.2009): Name der fehlerhaften Anwendung: TT iTAKE Engine.exe, Version: 0.0.0.0, Zeitstempel: 0x5de5f7cd Name des fehlerhaften Moduls: Qt5Core.dll, Version: 5.7.0.0, Zeitstempel: 0x575a68fa Ausnahmecode: 0xc0000005 Fehleroffset: 0x0000cf49 ID des fehlerhaften Prozesses: 0x4ff0 Startzeit der fehlerhaften Anwendung: 0x01d5c3e2ffed298d Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Tt\iTAKE\TT iTAKE Engine.exe Pfad des fehlerhaften Moduls: C:\Program Files (x86)\Tt\iTAKE\Qt5Core.dll Berichtskennung: 5e764866-db29-445c-b739-6262560e90ab Vollständiger Name des fehlerhaften Pakets: Anwendungs-ID, die relativ zum fehlerhaften Paket ist: System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2020-01-05T16:13:00.242537000Z EventRecordID 30798 Channel Application Computer felix-PC Security - EventData TT iTAKE Engine.exe 0.0.0.0 5de5f7cd Qt5Core.dll 5.7.0.0 575a68fa c0000005 0000cf49 4ff0 01d5c3e2ffed298d C:\Program Files (x86)\Tt\iTAKE\TT iTAKE Engine.exe C:\Program Files (x86)\Tt\iTAKE\Qt5Core.dll The installation finished successfully without any errors, also I tried a couple of times to re-install. How can I fix this? I really like my new LEVEL20 keyboard but without being eable to configure it properly, I may send it back. Is ther any workaround availlable? Best, Felix