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GregAMD

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Posts posted by GregAMD

  1. I have a solution to this problem too... Though mine is a little less drastic and mine is likely warranty friendly. 😀

    I have now confirmed that the problem exists in how the MB (bios) senses the DATA line on the header and the TT Controller.  They just don't get along.  I have not determined if a resistor would solve this.. But simple SPST switch will.

    Simply splice a switch into the data line (middle of the three wires) that connects the MD to the TT controller

    During a cold boot (PSU switch OFF) leave the switch open...

    Launch Aura and now the number of LEDs is editable.  Set the number of LEDs to 27 (9 per fan) and then

    Close the switch and all of the LEDs play. 

    I will post a photo later... though this is dead simple.  A bit of a pain... but dead simple.  And the board remains unchanged and still does all of the stock light shows if that is desired.

  2. 2 hours ago, jujunet said:

    Hi,

    I used to looking for some system file or reg key with the number led information. My idea were to load a modified file or key automatically with a .bat file at windows loading. But I found nothing about that, no .ini file or something else. Look to regedit and nothing found.

    I will go to my solder iron and build my cable and say goodbye to the TT controller. 😄

    Switch on RGB cable is a good idea too, but very tedious, you have to manually change led number.

    maybe a resistor that could fake the resistance needed to convince Aura that there are 27 (or so) LEDs

    I'll investigate...

  3. 17 hours ago, Tech Geek said:

    I'm not sure if the motherboard or software is actually doing any auto-detection.  I just found a tutorial from ASUS explaining the ARGB configuration and how to set it up this is the link:

    https://edgeup.asus.com/2019/how-to-get-the-most-out-of-your-rgb-leds-with-aura-sync/

    Here is the excerpt from it that addresses how to set it up:

     

    Aura Sync treats our light strips’ addressable LEDs as one entity, for the most part. They’re all represented under the “Add Strip” label in the Aura UI. if you drill down in the software, however, you’ll find the headers identified individually. Each header supports up to 120 addressable diodes, and Aura needs to know how many LEDs are on each one to work properly. Configuring our build’s addressable strips in Aura Sync was as simple as navigating to the Addressable Headers section, punching the number of LEDs into the appropriate text box, and then clicking Save.

    It says nothing about it detecting it, it clearly says you have to tell it.  So in our case why do we need to have the controller cable unplugged during boot for the software to allow us to adjust (and have it save) the Number of LEDs?

    Yup!  But in our case (no pun intended) the number of LEDs in Aura under the header that the TT controller is plugged into is LOCKED at "1" (which is probably a closed circuit) or at least very low resistance.  If Aura would let us adjust the number of LEDs in this case  then this problem could likely be resolved. 

  4. 31 minutes ago, Bryan Phurrough said:

    Got it.  Now my 2nd GPU (on riser) loses sync after a few minutes.  It's fine on startup.  Maybe the cable?  All suggestions welcomed.

    My GPU (also on a riser)  also loses AURA sync once in a while... Which is super ironic since it is an ASUS 2080 GPU...

    On my system the GPU comes back in to the list of AURA devices once I cycle the reset on the TT ARGB controller.  If that makes sense. 

    Discovered this by complete fluke.

    There is something weird going on with the AURA software.

  5. 12 hours ago, Tech Geek said:

    Building on what you said here:

    1.  Once unplugged, the Number of LEDs defaults to 120.

    2.  After plugging it back in, as you said it works.

    3.  Changing the number in the Number of LEDs field now responds.  ie:  if you enter 9, only the LEDs on Fan 1 (all 9) illuminate, enter 18 and two of the fans work, enter 27 all fans work.

     

    So this seems to be a combination of a detection issue and potential an issue with the software not letting you override the value in Number of LEDs.  Seems like this is fixable as it's very obviously a software issue.

     

    P.S.  Very good find by the way.  I'll forward this information to ASUS as I have a ticket open for this.

     

    In the mean time could we build a simple switch mounted to the back of the case to "unplug" the ARGB header?  Any thoughts on which wire I should put the switch on?  My gut says "Data" AURA seems to be looking for an open circuit on the Data to let the user adjust the LED count...

     

    My thought is this:

    1) Power down the PC (swtich off PSU)

    2) Via a new mini toggle switch I open the Data wire from the ARGB link between the MB and the TT controller.

    3) Boot the PC

    4) Launch AURA

    5) Adjust the number of LEDs from 120 (since it is an open header) to 27

    6) and then close the switch.

    Would that work?

  6. 2 hours ago, jujunet said:

     

    Hi Tech Geek

    it might be necessary to terminate the unterminated D(o) line to balance it

    It might not, why do you think about that on the controller card, there is an unplug connector marked 5V, DO, GND. I have no cable that fit in this with my case, I found it strange since the start. It may be the output of the last fan on the chain, it may goes to an optional led strip or anything else ? We notice that it's the same format as the input connector MB/in, it may  deliver the same signal like the input signal ? If it's true, the three fans may use directly RGB information from the motherboard, without alteration ?

    Closer look on card here https://www.nikktech.com/main/articles/pc-hardware/pc-cases/9941-thermaltake-level-20-mt-argb-mid-tower-review?showall=1

    If not, unterminated DO goes where ? To ground ?

    I probed mine here is what I found..

    From Fan 1 DO (Data Out) there is continuity (0 ohms) With Fan 2 DI (Data In)

    From Fan 2 DO (Data Out) there is continuity (0 ohms) with Fan 3 DI (Data In)

    From Fan 3 DO (Data Out) there is continuity (0 ohms) with LED OUT D (Data In)

    All of the Ground pins are share the same bus (continuity)

    Also on the Ground bus are the "I" pins  AND the "-" on the extra Fan connector (labeled "FAN 4)

    NONE of the DO's go to ground.

    I hope this helps, let me know what else I can test on my extra controller.

     

  7. You can add me to the list of RBG controller issues too.  My MB is a ASUS Prime TRX40 PRO.  Case is a View 37. 

    Same problem as above.  Thermaltake sent me a new Controller Board and I sourced a new (better) connector cable 

    Long story short... problem remains.   I have tried all of the various combinations.  NONE solve the problem. (new board, new cable) (new board old cable) (old board, old  cable) (old board new cable) I have also tried all three current versions of the AURA software available from the ASUS web site...  Nope.

    Before I ditch these fans I'm off to the electronics store to try and rewire them into a third party controller. 

    Otherwise I love the case and the airflow and thermals on my Threadripper system is VERY GOOD.

     

  8. On 2/5/2020 at 9:41 PM, Tech Geek said:

    I received a response from ThermalTake support requesting that I put in a RMA request for the controller and the cable.  GregAMD, did you just get a controller?  Or did you get both the controller and the cable from ThermalTake support?

     

    just the controller.

  9. On 1/25/2020 at 8:03 AM, jujunet said:

    Hi,

    People here with this issue :

    Morpheus 258 : Commander C36 + Tuf X570

    DoomsSsday : View37 + Strix-E X570

    maherrich : Commander C36 + Strix-F X570

    GregAMD : View 37 + Prime TRX40

    Roundgraph Level 20 MT + Strix-E X570

    Juraz76 : Commander C34 + Strix-E X570

    Saamushain ? + Tuf X570 plus wifi

    Jujunet : Level 20 MT + Strix-E X570

    Atsf1317 : Level 20 MT + Strix-E X570

    TT james answered that TT tested the controller card with Asus X570 Series and works perfectly. Looking for issue. No news anymore.

    Can someone in this forum who own one of these cases, with an Asus X570 or TRX40 post here. To know if they are numerous or not.

    It's not a coincidence or a defect. There is a real compatibility problem. The least we could do is send to these users a compatible card before they run out of warranty, or suggest a solution (quickly). These chassis are supposed to support Aura.

    Best Regards,

    Julien

     

    Thermaltake sent me out a new controller under warranty... Still broken.

  10. Hi James 

    Thanks for your post.

    I added the photos to my initial post.  A browse of this forum and there seems to be lots a challenges getting the "case ARGB TT hub" with "6 pin fans" to work with the AURA input from the MB. 

    Based on your PM I have reinstalled AURA (there are three versions available from ASUS)  I tried clean installs of all three, and all have the same issue ( versions  1.07.66. 1.07.71 and 1.07.79 were tested).  Again, only the fan that is plugged in to FAN1 on the TT hub will "play" with AURA the other two fans while spinning are dark.

    Is there an older (or other) version of AURA that is know to solve this problem?  or is the Hub bad?

  11. I'm using a View 37 that I bought over the Christmas break for a new AMD Threadripper project.

    The fans all work fine and the LEDS all work when they are run in one of the numerous "case: mode. 

    But when I switch it to AURA mode only the fan attached to fan port #1 (of the TT fan hub) syncs with the  ASUS MB.  the other two are dark. (spinning, but dark)

    If I unplug the fan in port 1 (of the TT fan controller hub) and plug in a different fan, then that fan lights up... So the fans (and their LEDs) are fine...

    Is there some trick or software to install to get AURA to talk to the other two fans?

    Thanks!

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