I installed the RL, the fans rotate perfectly, but the LEDs do not turn on, I connected the controller to the usb of the board, and the power to the source. I've also connected the heatsink to the cpu fun on the board. The hub is not on Windows 10 devices, and when you run the application "TT GRB Plus" it gives an error message "H_0x0001". The board model is "MSI MAG Z490 TOMAHAWK" with the bios fully updated, What is the problem?