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TT Irene

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Posts posted by TT Irene

  1. On 7/12/2023 at 4:44 PM, caliburn2062 said:

    i dont know id rh

    hi

    i dont know if this thread is still active but ive been looking for my rgb cable and i think ive lost it do you know what id search to be able to find a replacement cable

     

     

    Hi,

    We can send you the cable ''E''

    Please provide the recipient's information,

    we'll send it as soon as possible.

    thank you.

  2. On 9/10/2020 at 11:04 PM, AlexanderFuSheng said:

    Funny, I'm digging around looking for the manual that came with the same controller for 3 riing 14 fans.

    I had it apart, totally forgot what that white dot meant. Also, the

    connection port that is left over - I take it that is for a wire to connect to a 2nd fan controller?

    I really wanted to know what that port was for, appreciate any help and thank you.

    The 3 fan w/controller came with the View 71 case pre-installed.

    Hi,

    Sorry for your inconvenience.

    The white dot means this port is the primary one.

    image.png.04643c2ed7a2a6fe76362b94d945fba8.png

    Here is the user guide for your reference.

    image.png.df189742e58fb6cac705e99e1fa3f0b8.png

    Thank you.

  3. On 9/8/2020 at 2:45 PM, Many said:

    I have bought  Commander C31 TG case and I love it, but 200mm fans are so loud !!!! And it is impossible to make them work more quiet. You can`t connect them to motherboard because of 6pin connector and case controller doesn't allow you to change fan speed. 

    Pease help, if you have any ideas how to control the fan speed :)

     

     

    Hi,

    Thanks for your buying.

    Unfortunately, our case fan didn't support PWM function, so there's no way you can control the fan speed.

    But we have a lower speed version, which is 600rpm

    Please give us your serial number, so we can check whether your fans are 800rpm or 600rpm.

    If you got the 800rpm version, we can send you the 600rpm version.

    Thank you.

  4. On 8/3/2020 at 1:04 AM, LIATY said:

      the case for 3 seconds and all I get is 1/2  of  the fan illuminated on  top, and the bottom fan  is completely dark.  If I  press  the RGB button again on the  case, both fans are  fully illuminated  and  work fine.    It just acts odd when  being controlled via Aura  Sync.    I had another board  sent out from TT but same thing.  What am I  doing  wrong??

    Hi,

    Sorry for the inconvenience.

    May I know which ASUS motherboard you have?

    Thank you.

  5. On 8/12/2020 at 12:39 PM, Benji said:

    Hey guys, just recently set up my brand new pc wth a Thermaltake 71 case. Everything is running great but the fans that come stock are not turning on. 
     

    Figure 1: the default control board where the fans are plugged into for power

    Figure 2: where my e labelled cord goes into the mobo

    Figure 3: where the only other cable that fits into that control panel looks like and I have no idea where to plug in. Cable F has VGB on its label  I have an AMD b550 ASUS motherboard

    Does anybody know why I’m not getting power to my fans!? Been at it for 2 weeks

     

     

     

     

    Hi,

    Sorry for the inconvenience.

    The cable F is for Gigabyte motherboards, so you actually don't need it.

    And it only shows two pictures, so can you please share the missing one?

    And the fans are not spinning?not lighting?or neither of them working?

     

    Thank you.

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