It is better to not ask for any help right now. I say this because every one of the riing quad buyers are mad at Thermaltake for their software. Even Thermaltake ought to be really mad at their software department for the present predicament. The company seems to have nothing left to respond with.
First of all, they need to have their software fixed, which should make them very busy at the moment. So, you see, no ones in a state to say anything about the riing quads right now. All they are doing now is punching their teeth on to their patience, to hold on to their sanity, with blood boiling patience. Its a lot of money that I, at the last moment, could prevent myself from putting at stake like the rest. But, if I had already spent my cash, then, right now, the only thing I would want is to tear the flesh outta the bodies of Thermaltake like a MAD wolf.