TLDR: Disable Firewall and antivirus software. Then unplug and replug in your mouse. Then launch Command Center Pro or other respective software.
Hi all. I bought Iris RGB today and had the problem. I saw many people experienced it but there's no tangible response from TT.
In my case: Mouse was working. I could download the Command Center Pro v1.0012 or any other TT software and then I restarted my pc. Bluetooth & other devices in Settings shows my mouse as "Iris Optical RGB". However, Device Manager shows it as HID-compliant mouse and also as a HID-compliant keyboard somehow. Pr