Well this is a very old topic but many of us still use and love this case. 2023 and I am one of those people. I have had the issues for years. I tried all the above and now after many years I can verify the problem IS the hotswap bracket I have removed the hot swap brackets from the case. Plugged them into the drawers then connected each one to external Sata to USB 3 adapters. The outcome? Well it works. Put the bracket back into case and the outcome? No drive showing. So the problem IS the bracket itself getting bent. If the hot swap brackets were made of solid steel similar to video cards this would not happen. Instead they are made with flimsy metal which bends/twists in the centre. Unscrew the bracket and take a look. It will not be straight. This is the problem. When you push in the drive tray the connector connects to the female on the bracket but after numerous times of doing this the metal bends enough for the connection not to made properly. It is like half plugging in a SATA cable. You can try straightening the bracket back up where the hot swap connector is which does work but for how long. I don't know. If the hot swap was made solid it would never happen.. A message to thermaltake. Please create this exact case without using plastic. Add usb 3.2 plus Usb C front headers and it will be another.masterpiece. Also add Argb fans. This case is by far the best case ever made. Don't make it extinct. Recreate it!
