ThermalMike

Mod Mod Mod!!!!!

Hello, We are still working out details on bringing this model to the USA. Once I get confirmation, I will be happy to update everyone. Are you specifically looking for a Versa Chassis that supports Mini ITX only?

Wingfat, Thank you for the time on the phone today to discuss this and I have already updated our support team of what we discussed to get your replacement in process. I can assure you we are looking into these cases very closely. Vitor, Please keep me in the loop if you need anything further. Here to support you both! I appreciate you both for your patience with this and we will make sure we get you both taken care of.

Hello, Welcome to the Tt Community! Although there are no plans at this time, we appreciate your feedback! Have you looked into our Core V21 and Core V1 chassis as an alternate? http://www.thermaltake.com/Chassis/Cube_Case_/Core/C_00002559/Core_V21/design.htm http://www.thermaltake.com/Chassis/Cube_Case_/Core/C_00002373/Core_V1/design.htm

Hello, Welcome to our Tt Community! Give our support team a call We may need to replace the PCB board on the chassis under warranty. (Contact info in Sig)

And in regards to the right-click, have you tried to clean it and make sure it is not just dirty from the years of service? Something could have got stuck underneath and causing an issue, if not, looks like upgrade time unless you are still under warranty.

Hello, We have been experiencing some issues with the firmware, suggest to not use it as it will not resolve this type of issue directly. Once we have an updated firmware available, we will update the website.

Hello, Welcome to the Tt Community! Looks like CL-P0503 from the pics: http://www.thermaltakeusa.com/Cooler/Air_Cooler_/Others/C_00002014/CL_P0503/design.htm If you are looking for an upgrade for (AIR) solutions, check these out: http://www.thermaltakeusa.com/Cooler/Air_Cooler_/Frio/C_00002336/Frio_Silent_12/design.htm http://www.thermaltakeusa.com/Cooler/Air_Cooler_/Frio/C_00002337/Frio_Silent_14/design.htm Compatibility Intel LGA 2011/1366/1155/1156/1150/775 AMD FM2/FM1/AM3+/AM3/AM2+/AM2 Any questions, let us know

Happy Weekend Everyone! Riing 12 (120mm) High Static Pressure Fans for Case/Radiator applications are now available online to purchase. Buy Now @Newegg Today! http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&DEPA=0&Order=BESTMATCH&Description=thermaltake+riing&N=-1&isNodeId=1 Learn More: (Available in (4) Colors: Red, White, Blue and Green) http://thermaltakeusa.com/Cooler/Case_Fan_/Riing/C_00002639/Riing_12_LED_Green/design.htm

They just started showing up today! http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&DEPA=0&Order=BESTMATCH&Description=thermaltake+riing&N=-1&isNodeId=1 You can buy them now, and the photos and details will be updated soon.

Let's see some pics! Thanks for sharing :D

If you bought it online you should be able to get a copy, maybe call the company and see if they can find it and get you a re-print? Best of luck to you!

Hello, There is no macro keys on the commander keyboard, just function options. http://www.ttesports.com/productPage.aspx?p=188&g=ftr#.VPeyw-FX_Ns

Got you an answer! With the Water 3.0 Y-adapters, you will see only (1) split connection will have the (4-pin) while the rest will have only (3). This is correct. When you connect a splitter to the motherboard header, for the PWM function to work properly, you just need to consider how it will work. 4-pin fan (Master) 3-pin fan (Slave) Where the Master will adjust based on the temp to increase the fan speed when needed, the Slave will just "mimic" what the Master is doing. I can see what you mean as it does look like a pin is missing, but it is perfectly fine.

Hello, With some challenges from the massive port delays we have had here, we are waiting on the shipments to get in. Should have shipments around end of March once they get here from port. We have auto-notify up on our etailers now, hang in there!

Wow that looks great!

Hello, Sorry of the delay, can you post a picture of the Y cable so I can compare? I see you are outside of the USA, send me a PM with some more details/photos and I can help you get in contact with someone for an RMA if needed. I will pull the adapter tomorrow from our warehouse and take a look to help out.

No problem!

Hello, Did you try testing after a period of time when the PSU was off to confirm? Power can still hang inside the PSU caps for a while and this could be the cause. Just try testing it after the PSU is off for a while and see.

Hello, Check your start up and make sure to remove the software completely. This was not based on an issue with the software directly, but compatibility concerns with pass through from the other devices involved. Warranty should not be any concern, only the 3.0 Extreme had the software option as well, this does not effect the warranty on the product.

Victor, Please give our support team a call today. Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T) If you have any issue, please PM me directly. Thank you, Mike

Hello, Nice setup you got going on there.. Thanks for the pics and the feedback! For the cables, yes they are standard length on the fans included with the W3Es, look for some extensions to help online or use a molex adapter and run them off the PSU. The Water 3.0 Extreme S does not support any software. The older version "Water 3.0 Extreme" supports software, but had some compatibility issues, due to this, we changed over to the Extreme "S" version with the only difference being the software. As for the lighting issues you mention on the chassis, give us a call so we can talk with you about it in detail. The PCB controller could be experiencing an issue and a replacement may be required. (We can send you a replacement Part instead of swapping the entire case if needed) Contact info in my Sig

Tt Buy for USA ships to USA and Canada only. You would want to contact our Germany office for pricing and availability for your region.

Hello, Sorry for any delay, now available the Tt eSPORTS Wrist Rests on Tt BUY! Team DK Wrist Rest - https://store.thermaltakeusa.com/inside03.php?s=2&k=7&a=2080 Tt eSPORTS Wrist Rest - https://store.thermaltakeusa.com/inside03.php?s=2&k=7&a=2081

Hello, Happy to announce we have Core X9 accessory parts now available for purchase: Fan Bracket - https://store.thermaltakeusa.com/inside03.php?s=44&k=204&a=2082 HDD Cage - https://store.thermaltakeusa.com/inside03.php?s=44&k=204&a=2083 Rear Fan/PSU Cover Bracket - https://store.thermaltakeusa.com/inside03.php?s=44&k=204&a=2084