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ThermalMike

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  1. Like
    ThermalMike got a reaction from irishman in **ATTN Users with Thermaltake Riser Cables**   
    **ATTN Users with Thermaltake Riser Cables**

    **UPDATED 5/3/2017**

    If you are experiencing issues with your Thermaltake Riser Cable product, please help to contact our support for warranty replacement options.

    Email Contacts:

    USA/Canada/South America:
    support@thermaltakeusa.zendesk.com

    International Global Customers:
    info@thermaltake.com

    Subject: Thermaltake Riser Cable Request

    What we need:
    1. Motherboard Make/Model
    2. GPU Make/Model
    3. Your invoice/receipt
    4. Brief description on the issues you are having
    5. Your shipping address
    6. Your Name
    7. Phone Number (For shipping purposes)

    Once your email has been received, please allow 1-3 business days for processing.
    Due to region availability, some requests may be delayed.
     
  2. Sad
    ThermalMike got a reaction from VMT in Riing plus software not working after sleep mode   
    Hi,
    You need to adjust the initialization for the USB headers on your motherboard. It is not the software from what I have seen, it is when the system sleeps, things get turned off.
    When the system resumes, the initialization is delayed and missed. Changing the behavior of these ports in the bios should resolve.
    You can confirm this is the cause by unplugging the power from the hub after you resume and reconnect the power to the controller it should detect and be back to normal.
    You might have to change your sleep state as well, check and see.
     
    We are not leaving this alone either as it is really only with new MB chipsets that have new low power sleeps and stuff.
    We are checking to see if we can do anything to help with the delayed initialize with a software update.

    IF you can, please check the power on/off part that I mentioned and let me know if it works or not.
     
  3. Sad
    ThermalMike got a reaction from VMT in Riing plus software not working after sleep mode   
    Hi,
    We have seen this issue with the newer chipset boards and have a solution for the delayed 5V power initialization.
    Basically a replacement power cable that includes a resistor to override the delay.
    Contact our support for more details, we are going forward with this new cable, just takes time to cycle it into the market.
    https://thermaltakeusa.zendesk.com/hc/en-us
    Call us or email so we can support.
  4. Like
    ThermalMike got a reaction from eunoia in Project SunkisTt - Chrome Frame, Candy Paint (Completed)   
    When I started my first modding project with Thermaltake, I was not really sure what I wanted to achieve with this build. How to make it a part of what I do, taking into account what I have done for several years with my car hobby and paint hobby and bring it into full throttle for a unique system, a Thermaltake system that I am proud to say is my own. 
     
    Project SunkisTt
     
     

     
     

     
    Parts List:
     
    Case: Thermaltake Core V71
    CPU: Intel Core i7 4770K
    Motherboard: EVGA Z97 Classified
    RAM: Avexir Core Series 4GB x4 DDR3-1600 C9
    PSU: Thermaltake Toughpower Grand Platinum 1200W
    GPU: ASUS Strix GTX 970's (2x)
    SSD: Samsung Evo 256GB (2x) -RAID 0
    CPU Waterblock: Thermaltake Pacific W2
    GPU Waterblock: Thermaltake Pacific ASUS Strix GPU Block (2x)
    Radiator: Thermaltake Pacific RL 280 (2x)
    Pump/Res: Thermaltake Pacific PT40-D5 w/ Mod Kit
    Fans: Riing 140mm White (7x) - LED modded Orange
    Coolant: Mayhems Aurora 2 (Custom Orange/Red)
    Tubing: Thermaltake Pacific PETG 16mm
    Fittings: (Chrome)
    Thermaltake Pacific G 1/4 PETG 16mm (9x)
    Thermaltake Pacific G 1/4 Stop Plug (8x)
    Thermaltake Pacific G 1/4 90 Degree (1x)
     
     
    Sponsors
     
    Thermaltake

     
    Avexir

     
    BS Mods

     
    Mayhems

     
     
     
    The Build
     
     
    First Step was to take the chassis completely apart and send off the frame to get it chromed. This process took about a month and required sandblasting off the stock finish, while going through the process of being copper plated, polished, nickel plating, then chrome plating and finally polished.
     
    The end result looks like this:

     
    Now before we get started, here is the color I chose for the body panels. This is HoC (House of Color) Candy Tangerine Orange "UK08-BC02" - http://www.houseofkolor.com/speedshapes/speedshapes_urethanes.jsp
     

     
    Now back to the Chrome... Here is some of the pictures I took in the office to show my friends of the first big step I took into this build!
     






  5. Like
    ThermalMike got a reaction from nKwoel in Final Voting Starts Now!   
    Good luck to everyone! Thanks for all the support!!
    Will show off your builds on Thermaltake Live show later today
     
  6. Like
    ThermalMike got a reaction from najiro in Final Voting Starts Now!   
    Good luck to everyone! Thanks for all the support!!
    Will show off your builds on Thermaltake Live show later today
     
  7. Like
    ThermalMike got a reaction from Jason Simm in Final Voting Starts Now!   
    Good luck to everyone! Thanks for all the support!!
    Will show off your builds on Thermaltake Live show later today
     
  8. Like
    ThermalMike got a reaction from MERRICK in Final Voting Starts Now!   
    Good luck to everyone! Thanks for all the support!!
    Will show off your builds on Thermaltake Live show later today
     
  9. Like
    ThermalMike got a reaction from MP_customized in VOTE NOW   
    Good Luck everyone!
  10. Like
    ThermalMike got a reaction from Wael Kadri in VOTE NOW   
    Good Luck everyone!
  11. Like
    ThermalMike got a reaction from RVFER in VOTE NOW   
    Good Luck everyone!!
  12. Like
    ThermalMike got a reaction from Wael Kadri in VOTE NOW   
    Good Luck everyone!!
  13. Like
    ThermalMike got a reaction from nKwoel in VOTE NOW   
    Good Luck everyone!!
  14. Thanks
    ThermalMike got a reaction from dRock in Connection order for 2 x TT Sync Controller TT Premium Edition   
    Hello,
    1. the ports dont matter as long as you connect the first port on the one side with the "DOT" on it. Also, if you are using fans on that side and want PWM control, you have to connect the PWM cable to it for each side and then control in the bios. Each side will all be the same yes. I dont think asus has a sequence mode on theirs that I saw, but I know we have it with our TT RGB Plus software so should not be an issue. 
    2. You can connect the Pump LED to anything, shouldn't matter. If you dont have any fans connected either to that side, you dont have to use the PWM, it will only work for fans. Speeds and settings for the LEDs are set in the MB software, it is not a physical connection or control off the sync controller. 
    Should be fine to use the second controller for just the pump header LED, gives you some room as well for add ons later like some LED strips. I would also suggest if you can avoid putting all the load on one controller, split it up, but it still should not matter.
     
  15. Like
    ThermalMike reacted to Man4ester in **ATTN Users with Thermaltake Riser Cables**   
    Got answer from Thermaltake Taiwan, they sent me a new cable. Thank you for help and quick responce. Really helpful support.
    Best regards
    Serdar
  16. Like
    ThermalMike got a reaction from Kiriup in **ATTN Users with Thermaltake Riser Cables**   
    Hi,
    I will stand by our product to say the TT Premium Riser cable is the best one in the market today. It would be the only option I would suggest to see if that would work for that card.
    It is a different card than the rest, but I do not have one to confirm if it does work or not.
    This cable specifically - https://www.thermaltakeusa.com/Chassis/Accessories_/_/C_00003013/TT_Premium_PCI_E_3_0_Extender_300mm/design.htm
    Please note we do have other cables out in the market, but this one is the best and is 300mm (30cm) in length.
    If Linus can run a 1080Ti from across the room with these cables, I can only hope it will work for you with just one.
    Please let me know if it works if you go this route.
  17. Like
    ThermalMike reacted to Kiriup in **ATTN Users with Thermaltake Riser Cables**   
    Hi ThermalMike i thought i should give feedback about compatibility of my amd 390x and the riser you suggested. i finally managed to find and buy it on amazon and i am pleased to say that IT WORKS!! this is the 3rd expensive riser that i have tried and its the first to work brilliantly! thank you so much for all your help, if this hadn't worked i was prepared to give up my entire project!
  18. Like
    ThermalMike reacted to Tack in Floe Riing RGB 360 TT - Pump noise   
    The pump is controlled by your motherboard via the cpu header. Your motherboard should have some software that allows to control the cpu fan header or you can do it in most cases via bios. The noise may be because the header is not set to see it as a pump so might be doing some strange rpm changes thinking its a fan. 
    Sounds like you have one of your controllers set to be identified as controller number 16. Check the switches on your controller and see if they are inline with this.

    As for the error in most cases it because of a unused port on the controller that has yet to be disabled via the software. You disable the unused ports by clicking the  on the unused slots in most cases they will have a warning on them. But it might be your pump that you have yet to identify yet.  
     
    How many controllers are you running?
  19. Like
    ThermalMike reacted to Tack in error code h 0x0003   
    All good, The switches are on the back of the controllers that the fans connect to. Just make sure you have the system off when switching or reboot after doing it as Mike stated.

    in your case is sounds like you have 2 controllers so it should look like this 

  20. Like
    ThermalMike reacted to Tack in error code h 0x0003   
    How many controllers are you using?
    Make sure the switches on the controllers are set correctly 


     
     
  21. Like
    ThermalMike reacted to TT James in Core X5 and EVGA Supernova 750 G2   
    Hello maurizio,
    could you please take a pic of your case? 
    the HDD cage should be okay to put back to the original place after installing the PSU.
  22. Like
    ThermalMike got a reaction from Tack in Floe Riing TT RGB Gaming/Movie mode not working   
    Hi, 
    To add to the sound control modes, all you need to do to get the maximum effect is have the system sound turned up. With system sound at 100% you will get the max effect regardless of the sound volume on the output device. 
    In saying that, the effect is too weak imo, it needs to have more effect which is the feedback I have already provided. 
    Waiting for our software team to update, it is a kind of new feature, more to deal with than just that. we also have some more stuff coming to, they just working out the detail atm.
  23. Like
    ThermalMike reacted to kewlmunky in Tiny Scanner App Makes Scanning Documents a Tiny Task   
    Are you controlling them via Thermaltake's TT RGB Plus software? If so, you need to setup Fan 1 how you want, then set the other fans to "Copy Color" light mode and they will follow Fan 1s settings.
  24. Like
    ThermalMike reacted to Tack in Tiny Scanner App Makes Scanning Documents a Tiny Task   
    What mode do you have them on and what are your system specs? 
    And can you post a screenshot of the software 
  25. Thanks
    ThermalMike got a reaction from pi24pi in TT RGB plus Software tweaks   
    Hello,
    No options to change it with this software. I have dug through the config files trying to find it personally. 
    With that said, we are also working on a new software, but not ready yet. 
     
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