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Tt Dude

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Everything posted by Tt Dude

  1. Tt Dude
    Hi, May I know which country are you comes from? It looks like an defect mouse to us. I suggest you can contact you original purchased place to ask for after sales service. Thanks!
  2. Tt Dude
    Hi, It should be normal as its DPI it not that fast. You can try to move it a bit slow and see if still has any problem? Thanks!
  3. Tt Dude
    Hi This combo do not needs to install drive, you can plug in and play with your PC or laptop.
  4. Tt Dude
    Hi, Please check our product page to download the driver. https://www.ttesports.com/Mice/288/Iris_Optical_RGB/productPage.htm?a=a&g=ftr#.X1HNl9wzaUk
  5. Tt Dude
    Hi, Can you post the screenshot the message and post here so we can check what is wrong? Base on your message, it looks like our cooling fan product because it requires control box to connect with those fans but not for keyboard. Thanks!!
  6. Tt Dude
    Hi Casey, This combo do not needs to use any software, you can check its product page, there is a section to show you how to use those functions. https://www.ttesports.com/COMBOS/334/Commander_Combo_V2/productPage.htm?a=a&g=ftr#.X1HLrdwzaUk In the user guide, I think we don't meniton anything that needs to install software. I hope this helps, if still has question, you can leave message here and we will try to help.
  7. Tt Dude
    Sorry for being so late. We have internal team restructure, now we will have PM team helps to check questions here. This combo is for all kind of PC, it should works without problem. Can you confirm what is the problem when using it, are there any specific issue that you can provided to us will much easier for us to check for you. Thank you!
  8. Tt Dude
    Sorry for being so late. We have internal team restructure, now we will have PM team helps to check questions here. If you read this thread again, could you let us know if your Iris mouse software still has problem or not? Thanks!
  9. Tt Dude
    We have new wrist rest model, please check this new model https://www.thermaltake.com/wr1-keyboard-wrist-rest.html
  10. Tt Dude
    Hi Jag, We are developing Android APP at the moment, target to complete by end of April and release. Thanks!
  11. Tt Dude
    Hi Jag007, Thanks for keep us update about new review! We are doing whatever we can to keep our software getting better! Have you checked that we have some cool Mobile App to play with and built in music mode for lighting effects?
  12. Tt Dude
    Hi Ikachogvalia, Can you let us know which model of our keyboard that you are asking?
  13. Tt Dude
    Hi Slinko, This keyboard does not require any driver to use. Every function that you can control on the fly by those hot keys on keyboard itself. Thank you!
  14. Tt Dude
    Hi dcc, Glad you find a way to fix it, let us know if anything else needs our help!
  15. Tt Dude
    Hi Napalm, Thanks to your comments, you can check our other keyboard which should fit what you needs.
  16. Tt Dude
    Hi Knighteem, Sorry to hear that, as the Poseidon ZX keyboard do not need to install any driver, it shouldn't be our problem. Wish you can contact HP and find out the solution soon.
  17. Tt Dude
    Hi Joe Sorry that our software do not support Mac OS at the moment but only for Microsoft Windows 10 / 8 / 7
  18. Tt Dude
    Hi Jag007, We will try our best to make the software better! Can you show us what is the "start with windows" fucntion option, so I can pass to our software engineer and PM team to add this function. Thank you!
  19. Tt Dude
    Hi Jag007, Thanks to your comments, we at Thermaltake will keep develop more lighting effects including at our mobile App control, and update our software with multilayer effects so one can make custom lighting profiles. And we will create a community pages that allows users to share custom lighting effects bas our SDK! Again, we will keep to update our software for X1 keyboard, thank you!
  20. Tt Dude
    Hi Jonny, this keyboard do not needs to use software to control all the function. Please follow our webpage instruction to use those lighting keys and functions keys. http://www.ttesports.com/Keyboard/216/CHALLENGER_Edge/productPage.htm?a=a&g=ftr#.WqNENVRuaUk Thank you!
  21. Tt Dude
    Keep up the good job and enjoy your gaming house
  22. Tt Dude
    Hello, Imy4ng AP means the software, please try the steps and let us know if it works, thank you!
  23. Tt Dude
    Hi sir, At the moment, we are trying to redesign our software and offer SDK, so anyone knows how to program the code, then you can code your own lighting effects. We do not have confirmed release schedule yet, will keep update if any news. Thank you!
  24. Tt Dude
    Thank you and wish you guys good luck!!
  25. Tt Dude
    Awesome! Glad to know your issues has been fixed!
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