lanc3lot

Sent you via pm my email, ty again Josh

Hey mate, i have sent the email, 1 week ago, i delayed a bit as i was on business trips. But no answer till now, can you escalate the issue? ty in advance

Okay, i will do, ty again for your time

I live in Greece, Athens. Do you have any local office here?

My only solution, is to play games without any browser on all this time now, but i posted to see if i can find a better solution. And my only other thought is to re-format my pc and re-install everything to see if this is the problem. But it's a pain in the #### and hope i can find an alternative solution.

Hello, I have tried to play with another keyboard, a simple one i have for backup and i haven't faced any problems at all. But either with Challenger Pro in the past and now with Challenger Ultimate, i face this problem. The problem is that the keyboard in irregular times (most of the times when i have my chrome or firefox browser on and in the same time i play World of Warcraft or in the past Elder Scrolls Online or other games) becomes unresponsive and no key work at all. If i try to disconnect keyboard from the usb or from its connector in the back of the keyboard, then my pc goes frozen and i have to restart it to go on! So my only other option is to restart my pc with reset button and not disconnect the cables (as the result is the same) Now, when i play without any browser on, the problem seems that doesnt happen so often. But it does happen again, but not so often. Also let me state that my pc config is: I7-3820 CPU - 3.6GHz, 12GB Ram,, 64Bit Windows 7, GTX580 1.5GB Graphic Card, 2 SSD Disks

Hey everyone, I am facing the following major problem: While I am playing a game and have Chrome or Firefox open (and sometimes, less times, even without a browser open) the keyboard become unresponsive, all keys stop working at all and I can't do anything else than to restart the pc. I have tested with World of Warcraft mainly and with Elder Scrolls Online. I have tried also to unplug the keyboard but didnt worked either as it resulted to get my pc frozen. I assume that a solution could be to format my pc and reinstall Windows but I would prefer to find a different solution :-) Now as I am a fan of your keyboards, I had in the past also Challenger Pro. I had the same problem! In fact I bought the Ultimate Edition because of the RGB lights and because I thought that there was issue with that keyboard! But it happens also with Ultimate. Hope you can help me!!!

I have another major issue, but i will create a new thread next hours ty again

#### #### ####! Life saver mate, life saver!

Hey everyone, I have a Challenger Ultimate Keyboard, and i face hard time to set any macro keys on T1-T10 keys. I used the included software, and although i create the macro for example ctrl+1 and save the profile and load it to the keyboard, when i login to World of Warcraft, and try to use it with a keybind, it doesn't do anything at all. I tried re-install the software but not worked either. I searched a bit the internet, and found that numerous users faced similar problems in the past. Is that a common issue or there is a solution? I bought the keyboard through amazon mainly for this ability and it's a bit frustrating to not be able to set the keys. Hope you can help me Ty in advance