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Tt Dhony

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Tt Dhony last won the day on September 27 2014

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About Tt Dhony

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    California, USA

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  1. Hello Karthik, It seems to be a power issue with the dock. I advise to have it return/exchanged with your retailer or we can have it replaced through its 3 year warranty. To proceed through warranty, please submit a RMA REQUEST form here: http://support.thermaltake.com/RMA_Agreement.aspx Best Regards, Dhony Solis Thermaltake Customer Service
  2. Thanks for sharing your build CRS10114! When you said white LED themed, you were not kidding. I looks awesome! Keep us posted with any additions!
  3. Hello mdt002, How long have you had the mouse before this incident? Our Ttesports mouse's are covered by a 2 year warranty. If you are within that warranty period, you can file for an RMA to have your unit replaced. Please advise which region you are located, so I can further assist you.
  4. Hello SSD50, Please advise the brand, capacity, and previous use of your SSD (used in a previous system, brand new, etc.)
  5. Hello KonstantinWolf, The hot swap dock simply acts as an extension to one of your SATA ports on your motherboard. There is no controller paired with that dock. That being said, brand names should not be an issue, as long as its a 3.5 or 2.5 SATA HDD. Also make sure to setup up your motherboard properly to utilize hot swap. If have any further questions, please contact Thermaltake Customer Service
  6. Tt Dhony

    rx 500

    Hello Digits, So after jumping the PSU, the fan "kicks" but halts moments after? Definitely an issue here. If you are within USA, please contact customer support to share further detail and to receive RMA instructions to get your PSU replaced. Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)
  7. Hello JPL95, We at Thermaltake would like to apologize for the inconvenience this has cause you. Your CPU Cooler is covered by a 3 year warranty and can be replaced. In order to claim a warranty replacement, you will need your original proof of purchase. Please CALL USA Customer Support to receive further instructions. Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)
  8. Hello ThreeEightySX, Glad you joined the forum! "Chassis holds 4 fans? pssh, lets add 2 more!" Good job!
  9. Thank you dragon0269 for sharing! This will definitely help the community, if anyone runs into the same issue.
  10. Thank you heywire for sharing your solution. Hello maverick, The symptoms you are running into are unique, as I haven't come across what is going on with your setup. You've troubleshooted the USB header and I assume followed heywire's advice to uninstall then reinstall the software. You also mentioned that with the USB connector plugged in, your fans slow down significantly. Are you doing this as the PC is running? Nonetheless, the USB/Fan speed issue is interesting and makes me believe this is an isolated issue and I would like to get into more detail with you. Please give Customer Support a call, at your earliest convenience, so we can troubleshoot in real-time. Once we've exhausted all possibilities to no avail, there may be a defect within the unit, and we will replace your unit through our warranty. Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 [Mon - Fri] 9:00AM~5:30PM (P.S.T)
  11. Hello LeTITKill, Have you checked under "Manage device audio" to see if your MIC is registering? If not head over, and Select Recording: Plug in your MIC. The Microphone should become available: Have the Microphone available is a good sign, but to make sure the MIC is functioning, speak into it. The green bar should fill up: Please advise if the MIC is in working order. If you were trying to use it with services such Skype, Steam, etc, it may take a little tweaking with their settings, as I ran into a run around myself with Skype.
  12. Hello Gabbriel, Any current 200mm fans in the market will fit your side panel for the Armor + If you any further questions regarding this chassis, please contact customer support. Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)
  13. Hello Katana, Please advise if your two HDD's are brand new, or contains data you are trying to retrieve.
  14. Hello Greshman, If you are within the United States of America or Canada, you can find the colorshift fan available within our online store. We just received a small surplus of the Chaser MK-1 Fan. Please refer to the link below: https://store.thermaltakeusa.com/inside03.php?k=163&a=1519 Best Regards,
  15. Hello rebobnavy, I've sent you an email regarding your issue. Please contact us at your earliest convenience. Thank You
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