Thank you heywire for sharing your solution.
Hello maverick,
The symptoms you are running into are unique, as I haven't come across what is going on with your setup.
You've troubleshooted the USB header and I assume followed heywire's advice to uninstall then reinstall the software.
You also mentioned that with the USB connector plugged in, your fans slow down significantly. Are you doing this as the PC is running?
Nonetheless, the USB/Fan speed issue is interesting and makes me believe this is an isolated issue and I would like to get into more detail with you.
Please give Customer Support a call, at your earliest convenience, so we can troubleshoot in real-time.
Once we've exhausted all possibilities to no avail, there may be a defect within the unit, and we will replace your unit through our warranty.
Thermaltake USA Customer Service
Email: ttsupport@thermaltakeusa.com
Toll Free: 1-800-988-1088 [Mon - Fri] 9:00AM~5:30PM (P.S.T)