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Posts posted by Tt Marco
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Sorry for the delay, how would I go on about doing a(n) RMA/Swap?
Don't worry. following is Australia and New Zealand branch contact information.
Thermaltake Australia and New Zealand
1/49 Henderson Rd
Rowville VIC 3178
Tel: 03 9763 1622
Also, feel free to submit RMA through the Link
or
For SWAP, you need to contact customer service directly and tell them your experience and ask for SWAP.
Sorry for inconvenience and thanks for cooperation.
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Sound Qulity +1
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I usually face PSU down in order to draw cold air from outside of chassis to keep PSU cool down.
The only concern is fan bearing might wear by gravity over time ! How is everyone think ?
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Hi marco,
I have the exact same problem but I live in Australia. What can I do?
Hi Nooza,
Sorry to hear that you have the same problem with spacebar on Challenger Keyboard.
There are two ways to contact Thermaltake in Australia and New Zealand
Tel: 03 9763 1622
or
email a support ticket at link
Wish both contact information will assist your need.
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I already applied for an RMA, it is less than 2 years since the date of purchase, I applied the RMA over a month ago, I've not heard a peep from support since. I even gave them my credit card for the advance thing just in case.
Hi Graychild,
Sorry about the delay. Let me check the status for you.
May I have your RMA number that we issue you once you applied ?
Thank you.
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Congratulation ~ dimplesgon
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Unless I am cursed, and all 4 of my SHOCK One headsets are stuffed, I believed this was a fault during developement, rather an assembly/construction fault.
Aka. It's meant to like that.
Indeed, all my headsets produce a soft white noise (Doesn't bother me since it's somewhat soothing [Like the ocean])
Warranty won't help
Sorry to hear the experience you have for a white noise on SHOCK One.
That's not normal for a headset.
All your SHOCK Ones have a soft white noise problem, Please feel free to return for a RMA replacement.
If you don't want the same product back, we can swap another product with the equivalent value.
We will try our best to deliver your most satisfaction.
Sorry for your inconvenience and thanks for your cooperation.
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Hi Graychild,
Sorry to hear the experience you have with spacebar on Challenger Keyboard.
If you locate at USA or Canada, Please apply RMA at this Link.
or
Email: ttsupport@thermaltakeusa.com
or
Contact Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (PST)
We are willing to help to replace spacebar for you under 2 years warranty
Please provide the following informaiton during RMA applicaiton:
Name
Address
Phone Number
Email
Note(Problems)
Item Number
Serial Number
Purchase Locaiton
Invoice Date
Invoice Number
Please attached Copy of Receipt within Return Package.
Sorry for your inconvenience and Thanks for your cooperation.
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What iPad mini holder you guys would suggest for me to lie down and watch video on the bed for a while without holding it ?
So impressive, how an ipad mini case was made to a life revolution.
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It's all about comfort of the grip for me. Considering that most mice nowadays have advanced sensors/high dpi/plenty of butttons (which btw is not always convinient to use). So choice is not that hard as it seems - I just have to pick the best combination of shape and grip type.
p.s. currently use Razer Copperhead.
Totally agree with you.
Nowadays we use mouse often for hours to a day long.
Comfort of the grip and Ergonomic shape are most important elements for a long lasting mouse.
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Love the white Core V1 and TPD-750M.
Wish we have white version of Core V1 later....
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Hello all,
This is one of my first mods and my personal rig: Dart Frog.
Hope u like it !!Perspective.jpgRig+keyboard.jpgSidePanel.jpgThreeQuarter2.jpgUV.jpg
Great Build~
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H5-Note Car Mount Holder is compatible with my phone 5.5". Commute from home to work by driving is usual here.
I would use phone as GPS sometimes, so don't need to look down for directions on map.
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I totally understand the thinker the phone is, more fragile it will be...
I feel sad for the poor owner.
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iPhone 6+, bigger screen displays clear words and videos.
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The headset comes with 2 years warranty. Please register at our Global Service Center here and we will provide you further instructions. Thanks for your cooperation.
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Hi Rion,
Welcome to forum.
Sorry to hear the experience you have with Shock One
If you locate at USA or Canada, Please apply RMA at this Link.
or
Email: ttsupport@thermaltakeusa.com
Contact Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (PST)
We will do a testing after received your return.
Please provide the following informaiton during RMA applicaiton:
Name
Address
Phone Number
Email
Note(Problems)
Item Number
Serial Number
Purchase Locaiton
Invoice Date
Invoice Number
Please attached Copy of Receipt within Return Package.
Sorry for your inconvenience and Thanks for your cooperation.
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Really like to mixed Black with Red case you have. I want one, too.......
May I know how you color the case ? Thanks
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Yes....finally H5-Note Car Holder released which can companies with my 5.5" Samsung Note II wherever I go
The old H1 Car Holder is in the drawer since I have Note II...so sad
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One of the strength and also its disadvantage for Apple is the need for their product to be PERFECT before they realise.
That is why when they release the new products, the specs and ethnology is already out of date as competitors already released.
Look at Samsung's watch, released long time ago and although not perfect, they are the first in the market already.
Totally agree, that is why Apple product is more stable and better quality compared to others.
Better Specs or Better Quality compete with each other. Only one choice to make at the time.
SHOCK One Noise
in Gaming Headsets
Posted
You don't have to contact customer service via phone.
Either submit a RMA through this Link
or
call Tel: 03 9763 1622.
Both methods will be fine.
In my opinion, it is easier to explain on phone than by email if you would like to SWAP headset to different model with equivalent value.
Wish our customer service will earn back your satisfaction on our product.